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Instructor, Licensing Services


Gohealth is looking for a Licensing Trainer to support the growth of our licensed agent Medicare insurance practice. This role is an integral part of our onboarding process and is responsible for delivering the licensing curriculum and ensuring new agents have all the support they need to pass the state licensing exam. We are searching for an experienced trainer that can create a welcoming and supportive learning environment for our new hires that need to pass the state insurance licensing exam. The Licensing Trainer will deliver state mandated health insurance licensing content and create a fun and supportive classroom environment that will ensure new hires can pass the licensing exam.

Frequently cited statistics show that women and underrepresented groups apply to jobs only if they meet 100% of the qualifications. GoHealth encourages you to break that statistic and to apply. No one ever meets 100% of the qualifications. We look forward to your application.


  • Trains, coaches and gives feedback to license onboarding candidates to ensure their success on the state producer exam for the required line of authority
  • Adheres to training policies and procedures to facilitate the successful completion of a resident producer license; provides an exceptional candidate experience consistent with the GoHealth brand
  • Contributes to the design and development of license onboarding training and carrier certification programs
  • Meets with program leaders to discuss areas of improvement and collaborates on initiatives to drive performance improvements and achieve targeted exam pass rates
  • Uses metrics and observation to perform root cause analysis to diagnose performance and learning opportunities
  • Delivers and maintain learning solutions such as instructor led, virtual webinar, on-demand videos, interactive tutorial simulations, and hands-on learning labs
  • Demonstrates expertise in instructional delivery, adult learning theory; participates in both delivery and evaluation of training programs where appropriate
  • Tests training materials and systems for instructor-led training, learning labs, and online training content (including interactive tutorials and rich media educational videos)

Skills & Experiences: 

  • BA/BS in Training, Adult Education, Psychology, Communication, Public Relations, or related discipline, or at least two years’ experience in corporate training delivery
  • Proficient in MS Office (PowerPoint, Word, Excel, Outlook)
  • Effective, engaging and professional communication skills
  • Continuous learner with a passion for coaching and developing people
  • Strong writer with a critical eye for nuance, detail, and editorial principles
  • Insurance/Licensing industry experience preferred

Benefits & Perks:

  • Open vacation policy because work life balance is important
  • 401k program with company match
  • Employee Stock Purchase Program
  • Medical, dental, vision, and life insurance benefits
  • Paid maternity and paternity leave
  • Professional growth opportunities
  • Generous employee referral bonuses
  • Employee Resource Groups
  • Work from Home Stipend
  • GoHealth is an Equal Opportunity Employer

Due to the unprecedented situation of COVID-19, GoHealth has decided to protect our current and future employees by managing our business remotely. This is inclusive of interviewing, onboarding and each role day-to-day. Please consider that our roles will not be remote long-term and will return to an office setting once we're safe to do so following the guidance of local health authorities’ and the CDC.