About GoHealth

Clint P. Jones is the co-founder of GoHealth and has served as GoHealth’s Chief Executive Officer since GoHealth’s founding in 2001. He has also been a member of GoHealth, Inc.’s board of directors since 2020 and a member of GoHealth Holdings, LLC’s board of managers since 2019, as well as serving on the board of managers of GoHealth’s predecessor since its founding in 2001. He also serves as member of the board of directors of Bridge Legal. From June 2000 to January 2001, Mr. Jones served as Intranet Market Manager for Holt Value, a former division of Credit Suisse. Mr. Jones speaks regularly at industry events and conferences. He is also active in insurance regulatory forums. In 2013, Mr. Jones was recognized by Ernst & Young as the Midwest Entrepreneur of the Year and was also named to the annual Chicago leadership list, Crain’s 40 under 40. Mr. Jones holds Bachelor of Science degrees in both Marketing and Management Information Systems from Miami University.

Brandon M. Cruz is the co-founder of GoHealth and has served as GoHealth’s Chief Strategy Officer since 2020. Prior to this role, he served as President of GoHealth since its founding in 2001. He has also been a member of GoHealth, Inc.’s board of directors since 2020 and a member of GoHealth Holdings, LLC’s board of managers since 2019, as well as serving on the board of managers of GoHealth’s predecessor since its founding. From 1999 to 2000, Mr. Cruz worked at Lante Corp. as a systems developer. Mr. Cruz is recognized throughout the technology industry as an influential thought leader, and speaks regularly on topics related to technology, health insurance and business operations. He is a board member of the Young Presidents’ Organization and serves on the board of Homecare Holdings, HealthJoy, and Imerman Angels. Mr. Cruz has also served as a member of the board of directors of Creatix, Inc., our subsidiary, from 2016 to 2019. In 2013, Mr. Cruz was recognized by Ernst & Young as the Midwest Entrepreneur of the Year and was also named to the annual Chicago leadership list, Crain’s 40 under 40. Mr. Cruz holds a Bachelor of Science degree in Management Information Systems from Miami University, and is a member of the Miami University Business Advisory Council.

Jim Sharman, President, and previously Chief Operating Officer, brings over 25 years of operations, supply chain, and leadership experience to the GoHealth team.

Prior to joining GoHealth, Jim was Chief Operating Officer of Coyote Logistics, LLC, a UPS company based in Chicago. Jim was also Managing Partner at Truecast Capital, President and CEO of World Kitchen, LLC, and CEO of Rubicon Technology, Inc.

Jim serves as Chairman of the Board of Directors for Spartan Motors, Inc., and he is also an active supporter of Chicago Hope Academy. Jim graduated from the United States Military Academy at West Point with a degree in engineering, and he holds a Master in Business Administration from Duke University’s Fuqua School of Business.

Shane has been a part of the GoHealth senior leadership team since 2004. In his role as Chief Operating Officer, Shane is responsible for driving innovation, cross-functional collaboration, and data-driven decision making across all areas of our business. Since the beginning, Shane has played a critical role on the executive team to help shape the company’s strategy and to oversee its execution.

Prior to his role as COO, Shane served as the Chief Technology Officer of GoHealth. His responsibilities included setting the company’s strategic product direction, overseeing software development and operations, ensuring data is used as a core asset for the business, and building technology partner and government relations. Under Shane’s leadership, GoHealth has continued to prove itself as one of the most nimble and fastest-growing companies in the healthcare space. This technical and operational agility has enabled GoHealth to achieve feats such as becoming the first web broker to enroll consumers in subsidized health plans under the Affordable Care Act and to more recently become the country’s leading unbiased distributor of Medicare Advantage plans in less than four years.

Prior to GoHealth, Shane held technical leadership positions at Convergys and the world-renowned MIT Media Lab. He holds both a bachelor’s and master’s degree in computer science and electrical engineering from the Massachusetts Institute of Technology.

Melissa Balsan, Chief Marketing Officer, joined GoHealth in 2021 and brings more than 20 years’ experience implementing scalable, direct response marketing programs that drive sustainable growth. As CMO, she oversees all direct-to-consumer lead generation, brand development, and Tier 1 operations for GoHealth.

In her previous role as CMO at Endurance Warranty, Melissa oversaw a P&L responsible for direct-to-consumer lead generation across digital, direct mail, and television; and led the analytics practice, sales call center, and strategic digital transformation.

Melissa also held marketing leadership roles at Perdoceo Education Corporation (NASDAQ: PRDO), a leader in online post-secondary education; and Swanson Health, a PE-backed wellness company – delivering transformative brand strategies for both businesses. Early in her career, Melissa held marketing and sales enablement roles at CareerBuilder.com, a two-sided employment marketplace; and worked in advertising, where she led media and brand initiatives for nationally recognized brands.

Brian Farley joins GoHealth after seven years at Allscripts Healthcare Solutions, Inc., a global healthcare IT company, where he most recently served as Executive Vice President, General Counsel & Chief Administrative Officer leading the legal, regulatory, compliance, human resources, marketing and government affairs teams. Prior to working at Allscripts, Brian served for eight years in various senior leadership positions at Motorola Mobility, helping to ensure the successful public company spin of Motorola Mobility from Motorola, Inc., and assisting in closing the $12.5B sale of Motorola Mobility to Google. He has also served in senior and executive level in-house legal counsel roles with a variety of technology companies. Brian, who began his legal career working in private practice in Washington, D.C., received his J.D. from the George Washington University National Law Center, his MBA from the University of Colorado, and his B.A. from The Colorado College.

Dr. Paul Hain joined GoHealth in November 2020 as GoHealth’s inaugural Chief Medical Officer.

Prior to GoHealth, Dr. Hain was the Chief Medical Officer at Blue Cross and Blue Shield of Texas, where he spent six years. Prior to that, Dr. Hain worked primarily in Academic Medicine at UT Southwestern as Vice President of Population Health, and at Vanderbilt University where he served in various capacities including Chief of Quality and Associate Chief of Staff. Notably, Dr. Hain founded the Pediatric Hospitalist Program at Vanderbilt Children’s Hospital. Dr. Hain received his M.D. from Vanderbilt University and his B.S. in Materials Engineering from Rice University. Prior to beginning his medical career, Dr. Hain worked as a corrosion engineer in Alaska.

Since joining GoHealth in 2010, Travis Matthiesen remains a key part of GoHealth’s Finance team. As Chief Financial Officer, Travis oversees all accounting and finance functions for the company.

Prior to joining GoHealth, Travis worked at Ernst & Young both in the Toledo, Ohio and Chicago offices. He holds a bachelor’s degree from Cedarville University and a master’s degree in business administration from Notre Dame.

Mark Monitello, Chief Human Resources Officer, joined GoHealth in September 2014. Mark brings expertise in leading human resources departments in high growth companies that have intensive technology and sales operations.

Prior to GoHealth, Mark was the Senior Vice President, Human Resources at FTD Companies, Inc. (NASDAQ:FTD), a recognized leader in providing floral, gift and related products throughout the United States and abroad. During his tenure with FTD, Mark oversaw human resources and facilities functions for a $650M+ publicly traded company having approximately 1,000 employees. Mark also worked as Vice President, Staffing at the United Online corporate headquarters, Vice President, Global Staffing for MasterCard International, and managed HR and staffing departments for Amdocs Inc., GE Capital and IBM.

Cem Varon, Chief Technology Officer at GoHealth, has led our Executive Strategy Team, Exchange Business Unit, and many aspects of the Technology Team since joining in 2012. He has been crucial in our efforts to deliver health insurance solutions at scale.

Prior to joining GoHealth, Cem worked at NAVTEQ, where he led the development of real-time traffic information services for navigation across 40 countries. He holds a bachelor’s degree in mathematics and economics from Colgate University and a master’s degree in business administration from Harvard University.

Ellen Wong comes to GoHealth from Huron Consulting Group, Inc., a global consultancy that collaborates with clients to drive strategic growth, ignite innovation and navigate constant change, serving clients in the healthcare, higher education, life sciences and commercial sectors. Ellen joined Huron in July 2004 to lead the financial reporting aspects of the company’s initial public offering. In her most recent role at Huron, Ellen served as the Chief Accounting Officer overseeing the controllership function encompassing all areas of accounting including tax provision, technical research, and SEC reporting and compliance. Prior to her appointment as Chief Accounting Officer, Ellen served in various roles including Assistant Treasurer, VP of Financial Planning and Analysis, and Investor Relations.

Prior to Huron, Ellen worked at Charles Schwab and Deloitte Consulting in San Francisco. She started her career in public accounting as an auditor. Ellen holds an accounting degree from the University of Wisconsin, Madison and is a certified public accountant (California).

As the General Counsel of GoHealth, Brad oversees all of the company’s legal affairs, including commercial, regulatory, employment, compliance, and corporate legal matters.

Prior to joining GoHealth as General Counsel in 2011, Brad worked in the Chicago office of a nationally recognized law firm and formally represented GoHealth as outside counsel.

Brad graduated with a bachelor’s degree in finance from Miami University in Oxford, Ohio. He later attended the University of Cincinnati College of Law, where he earned his Juris Doctor degree.

Jake Gudmundsen joined GoHealth’s strategy team in 2014, where he developed and executed several company-wide initiatives, including the acquisition of software technology company, Creatix. In 2016, Jake was promoted to manage GoHealth’s marketplace operations, where he established and led GoHealth’s transition to selling Medicare. In his current role, Jake continues to manage the overall strategy and execution of GoHealth’s Medicare and direct-to-consumer businesses.

Prior to joining GoHealth, Jake was a consultant at Bain & Company, where he worked on executive-level strategic projects for Fortune 500 clients. He earned his bachelor’s degree from the University of Wisconsin – Madison.

Henry Falter joined GoHealth’s corporate strategy team in 2016, working cross-functionally to drive strategic growth and operational efficiencies across all of GoHealth’s business units. In 2017, Henry moved into an operational role to lead strategy and operations within GoHealth’s Marketing organization, where he helped double customer acquisition volume over the course of two years. More recently, Henry focused on driving scale and sustained success to the Tier 1 and TeleCare organizations. In his role as SVP, Henry is responsible for overseeing all TeleCare operations, driving increased member engagement and customer retention through marketing automation technology, and operationalizing the Encompass platform.

Prior to joining GoHealth, Henry was an investment banker at Baird, where he focused on sell-side M&A for consumer retail clients. He earned his bachelor’s degree in English from Amherst College.

Trina Graham-Hodo joined GoHealth in 2018. She leads our Carrier Solutions and Captive U65 Sales Centers. In this role, Trina is responsible for direct to consumer sales across a national footprint.

Prior to Go Health, Trina worked in higher education as an admissions executive, launched start-up ventures like Redbox and led within Fortune 500 companies, like Comcast. Trina earned her bachelor’s degree from the University of Illinois, Chicago and her Master of Business Administration from American Intercontinental University. Trina is currently completing her Doctorate of Business Administration at Liberty University.

Ben Miller joined GoHealth in 2016 and led a corporate strategy team, working cross-functionally to drive strategic growth and operational efficiencies across all of GoHealth’s business units. In 2017, Ben moved into an operational role to lead all strategy and operations within GoHealth’s external distribution organization, resulting in the unit’s most profitable year to date. Currently, he oversees all B2B & Growth areas of GoHealth where he is responsible for enterprise-wide business development, carrier relations, partner performance, and revenue & growth strategy.

Prior to joining GoHealth, Ben was a management consultant at Deloitte Consulting, where he focused on strategic planning and digital technology across a breadth of industries. He earned his bachelor’s degree from the University of Illinois at Urbana-Champaign.

Since joining GoHealth in 2005, Eric has helped grow GoHealth from a budding startup to a health insurance technology leader. Over the past 14 years, Eric has led the lead generation and technology sales teams, and progressed into overseeing screener and sales center operations. Currently serving as Senior Vice President of Medicare, Eric is responsible for all Medicare sales and operations.

Prior to GoHealth, Eric worked in Commercial Banking at JP Morgan Chase and Deutsche Bank. He earned his bachelor’s degree in Finance from Miami University in Ohio, and his MBA from DePaul University.

Clint P. Jones is the co-founder of GoHealth and has served as GoHealth’s Chief Executive Officer since GoHealth’s founding in 2001. He has also been a member of GoHealth, Inc.’s board of directors since 2020 and a member of GoHealth Holdings, LLC’s board of managers since 2019, as well as serving on the board of managers of GoHealth’s predecessor since its founding in 2001. He also serves as member of the board of directors of Bridge Legal. From June 2000 to January 2001, Mr. Jones served as Intranet Market Manager for Holt Value, a former division of Credit Suisse. Mr. Jones speaks regularly at industry events and conferences. He is also active in insurance regulatory forums. In 2013, Mr. Jones was recognized by Ernst & Young as the Midwest Entrepreneur of the Year and was also named to the annual Chicago leadership list, Crain’s 40 under 40. Mr. Jones holds Bachelor of Science degrees in both Marketing and Management Information Systems from Miami University.

Brandon M. Cruz is the co-founder of GoHealth and has served as GoHealth’s Chief Strategy Officer since 2020. Prior to this role, he served as President of GoHealth since its founding in 2001. He has also been a member of GoHealth, Inc.’s board of directors since 2020 and a member of GoHealth Holdings, LLC’s board of managers since 2019, as well as serving on the board of managers of GoHealth’s predecessor since its founding. From 1999 to 2000, Mr. Cruz worked at Lante Corp. as a systems developer. Mr. Cruz is recognized throughout the technology industry as an influential thought leader, and speaks regularly on topics related to technology, health insurance and business operations. He is a board member of the Young Presidents’ Organization and serves on the board of Homecare Holdings, HealthJoy, and Imerman Angels. Mr. Cruz has also served as a member of the board of directors of Creatix, Inc., our subsidiary, from 2016 to 2019. In 2013, Mr. Cruz was recognized by Ernst & Young as the Midwest Entrepreneur of the Year and was also named to the annual Chicago leadership list, Crain’s 40 under 40. Mr. Cruz holds a Bachelor of Science degree in Management Information Systems from Miami University, and is a member of the Miami University Business Advisory Council.

Joseph G. Flanagan has served as a member of GoHealth, Inc.’s board of directors since 2020 and as a member of GoHealth Holdings, LLC’s board of managers since 2020. Mr. Flanagan is President and Chief Executive Officer, and as a member of the board of directors, of R1 RCM Inc. (“R1”), a healthcare revenue cycle management company, since May 2016, after having served as R1’s President and Chief Operating Officer since April 2016. Mr. Flanagan joined R1 as Chief Operating Officer in April 2013 after serving as Senior Vice President of worldwide operations and supply chain at Applied Materials, Inc., a supplier of equipment, services and software for the manufacture of semiconductor chips for electronics, from 2010 to 2013, and as President of Nortel Business Services for Nortel Networks from 2009 to 2010. From 1993 to 2006, Mr. Flanagan worked for General Electric, holding leadership positions in many divisions. Mr. Flanagan holds a Bachelor of Science degree in Engineering from the United States Merchant Marine Academy.

Jeremy W. Gelber has served as a member of GoHealth, Inc.’s board of directors since 2020 and as a member of GoHealth Holdings, LLC’s board of managers since 2019. Mr. Gelber has been a Senior Managing Director of Centerbridge since 2018, where he focuses on investments in the healthcare sector, and has also served as a member of the board of directors of American Renal Associates Holdings, Inc. since 2020, Civitas Solutions, Inc. since 2019 and Remedi SeniorCare Holding Corporation since 2019. Prior to joining Centerbridge, Mr. Gelber was a Partner at Pamplona Capital, a private equity firm, and also served as Executive Director in the Healthcare Investment Banking Division at Morgan Stanley. Mr. Gelber holds a Bachelor of Science degree from Dartmouth College and a Doctor of Medicine degree from Jefferson Medical College.

Miriam A. Tawil has served as a member of GoHealth, Inc.’s board of directors since 2020. Ms. Tawil has been a Managing Director of Centerbridge since 2012, where she focuses on investments in the healthcare and financial services sectors. Ms. Tawil also serves as a member of the board of directors of Civitas Solutions, Inc., Duo Bank of Canada and Remedi SeniorCare Holding Corporation. Prior to joining Centerbridge, Ms. Tawil was an associate at TPG Capital from 2008 to 2010 and an analyst in the Mergers and Acquisitions Group of The Blackstone Group L.P. from 2006 to 2008. Ms. Tawil holds a Bachelor of Arts from Harvard College and a Master in Business Administration degree from Harvard Business School.

Alexander E. Timm has served as a member of GoHealth, Inc.’s board of directors since 2020 and as a member of GoHealth Holdings, LLC’s board of managers since 2020. Mr. Timm is also the Chief Executive Officer of Root Insurance Company, which he co-founded in 2015. Additionally, from 2011 to 2015, Mr. Timm worked at Nationwide Insurance as a senior consultant in corporate strategy. Mr. Timm holds a Bachelor of Science degree in Business Administration and a Bachelor of Arts degree in Actuarial Studies, Accounting and Mathematics from Drake University.

Dr. Helene Gayle has served as a member of GoHealth, Inc.’s board of directors since 2020. Dr. Gayle has been the president and CEO of The Chicago Community Trust since 2017. Prior to The Chicago Community Trust, Dr. Gayle was CEO at McKinsey Social Initiative, a nonprofit organization that implements programs that bring together varied stakeholders to address complex global social challenges. Previously, she was president and CEO of CARE USA, a leading international humanitarian organization. An expert on global development, humanitarian, and health issues, she spent 20 years with the Centers for Disease Control, working primarily on HIV/AIDS. Dr. Gayle then worked at the Bill & Melinda Gates Foundation, directing programs on HIV/AIDS and other global health issues. Named one of Forbes’ “100 Most Powerful Women,” she has authored numerous articles on global and domestic public health issues, poverty alleviation, gender equality, and social justice. Dr. Gayle earned a B.A. in psychology at Barnard College, and M.D. from the University of Pennsylvania, and an M.P.H from Johns Hopkins University.

Anita Pramoda has served as a member of GoHealth, Inc.’s board of directors since 2020. Anita is CEO of Owned Outcomes, a software company that enables data-driven decision making for healthcare providers and payors as they seek financial sustainability alongside clinical outcomes in value-based patient care. From 2009 to 2012, Ms. Pramoda was the CFO at Epic Systems Corporation, a leading healthcare IT company which provides EMR solutions. Prior to Epic, Anita helped commercialize self-healing packaging technology in the wholesale, retail, and military sectors at Ontech. Earlier in her career, Anita worked with tech and healthcare companies in a variety of technology, strategic advisory, and financing roles at UBS. She also served global healthcare and life sciences clients at Arthur Andersen. Ms. Pramoda currently serves on the board of the Federal Reserve of San Francisco and Health Catalyst. Ms. Pramoda holds an MBA from the Wharton School at the University of Pennsylvania.