Company Culture

At GoHealth, it’s our employees who impact our success. GoHealth employees – whether they’ve been here for four years or four months – are all passionate about what they do and are dedicated to changing the health care industry.

Benefits & Perks

Vacation

Take time off when you need it, so you can come back rested and ready to go full speed ahead.

Health Care

As a health care company, we understand the importance of medical, dental, and other types of coverage.

401k Matching

We want to help you prepare for retirement, no matter how much or how little you contribute.

Casual Attire

We recognize that comfortable employees do the best work, which is why we encourage casual dress.

Professional Growth

At GoHealth, your growth opportunities start from the moment we hire you and never stop.

Impromptu Perks

Whether it’s lunchtime Pilates classes or in-office haircuts and manicures, you can expect lots of fun perks.

Hear From #TeamGoHealth

"We look for passionate and hardworking individuals with a strong intellectual curiosity."

- Shane Cruz, Chief Technology Officer

What’s your passion?

Explore career opportunities at GoHealth.

Product Manager

Chicago, IL

Company Description

GoHealth has an ambitious mission: to improve the health care system in America. Achieving this mission relies on hiring and developing great people, which is why our team is our top priority. We encourage employees to do their best work through innovation and risk taking. Our environment is fun yet constructive, thanks to leaders whose doors are always open. And most importantly, we’ll never stop investing in you and your career.

Job Description

GoHealth is seeking a dynamic and driven product manager capable of guiding our products into the future. This product leader will sit within GoHealth's engineering-focused technology organization and play a central role in defining, articulating, and executing our product vision. While guiding engineering efforts to build high-value products will be a primary responsibility, a successful individual will be equally effective in maintaining a strong sense of our clients' needs and behaviors; GoHealth's strategic direction; the competitive environment; and our industry in order to generate sustainable market leadership. Successful product managers at GoHealth know how to dig into the details of how their products tick, and strive to make their products measurably better. Strong candidates should be able to demonstrate a history of digging into the details, reading the logs, querying the databases, and performing experiments in order to drive changes which produce measureable business value.

Responsibilities:

  • Developing GoHealth's product vision by collaborating across the organization to identify key areas of focus to which the application of new products or product enhancements can generate significant business value.
  • Working closely with diverse stakeholders to produce a well-defined product roadmap which executes a product vision and exhibits sound, sustainable technical design and high business value.
  • Regularly and clearly communicating both high-level product vision and specifics of technical implementation to audiences both inside and outside of our organization.
  • Consulting with internal and external stakeholders on how your products can be used to accomplish business objectives. In cases where a solution would require development, this includes coaching stakeholders towards options that create generalizable, sustainable value for a broad set of related, common applications.
  • Writing and/or evaluating quantitative business cases which are expected to present credible, measurable business hypotheses in defense of specific product investment requests.
  • Participating in ongoing planning of our substantial, but finite, technical investments to balancing specific initiatives within the company's priorities at large, with the objective of ensuring that our operating plan produces the greatest possible business value.
  • Negotiating desirable, measurable business outcomes with key executive stakeholders and then managing design and delivery of products to efficiently capture those outcomes.
  • Collaborating with design professionals to build compelling, measurable user experiences that can be analyzed and optimized with the data they generate.
  • Documenting product definitions and features for both internal and external consumption.
  • Demonstrating product features and enhancements to diverse stakeholders.
  • Documenting and organizing technical debt initiatives to ensure technical sustainability of products.

Qualifications

  • Bachelor's degree from an accredited (competitive preferred) college or university in fields such as computer science, mathematics, engineering, or other technical disciplines.
  • 2 years preferred working in a product and/or technical leadership role in a high growth company.
  • 3 years preferred working in a technical/engineering role. Comfort in discussing engineered systems in technical detail is a must.
  • Strong business sense, and an ability to articulate and evaluate business opportunities.

Additional Information

 

  • Open vacation policy
  • 401k match program
  • Medical, life, dental, and vision benefits
  • Flexible spending accounts
  • Subsidized gym memberships
  • Commuter and transit benefits
  • Professional growth opportunities
  • Casual dress code
  • Generous employee referral bonuses
  • Happy hours, ping-pong tournaments, and more company-sponsored events
  • GoHealth is an Equal Opportunity Employer

 

Senior Data Scientist

Chicago, IL

Company Description

GoHealth has an ambitious mission: to improve the health care system in America. Achieving this mission relies on hiring and developing great people, which is why our team is our top priority. We encourage employees to do their best work through innovation and risk taking. Our environment is fun yet constructive, thanks to leaders whose doors are always open. And most importantly, we’ll never stop investing in you and your career.

Job Description

GoHealth is looking for a Senior Data Scientist to join its Strategic Analytics Center of Excellence.  This Data Scientist will be responsible for using advanced analytics and machine learning to provide senior business leaders with actionable insights that drive strategic initiatives and create enterprise value across the company.  Due to the dynamic nature of the Strategic Analytics team, and this role in particular, we seek candidates with a problem-solving mentality and experience extracting data and analytical insights in a wide-range of business contexts.

Responsibilities:

  • Become an expert in GoHealth’s business processes, including the role that each business unit plays in supporting the company’s ultimate objectives
  • Build models that predict customer purchase patterns, increase call center efficiency, and allow business leaders to maximize financial return through differentiated routing and adaptive agent behavior
  • Collaborate with business leaders to analyze problems, optimize processes, and build presentations making your results intelligible to any stakeholder in the company
  • Continually think of new ways data-based insights can help support GoHealth’s processes and improve customer purchasing patterns and decision-making
  • Communicate analytical insights, both verbally and visually
  • Compile complex data sets from a variety of sources
  • Identify additional data sets that can drive strategy, improve decision making, and automate processes
  • Mentor Junior members of the team and lead internal data science course

Qualifications

  • Bachelor's Degree in Math, Statistics, Social Sciences, Economics or another quantitatively focused field
  • 5+ years in a data science role and/or an advanced degree in a quantitatively focused field
  • Proficiency in SQL with the ability to write complex joins and conditional statements
  • Extensive experience working with statistical/machine learning packages in Python, such as Scikit Learn, Tensorflow, and Keras
  • Proven ability to create easily interpretable visualizations with tools such as Tableau, Looker, Plotly, or Matplotlib
  • Experience performing analytics in a business and/or healthcare environment, preferably with some degree of focus on sales and/or customer experience
  • Proven ability to take insights and turn them into actionable steps that can drive business value
  • Ability to communicate complex concepts to colleagues with varying degrees of analytical knowledge
  • Experience mentoring Junior Data Scientists
  • Desire to improve upon current skills and learn new ones
  • Ability to multi-task and manage time effectively
  • Ability to work independently with limited oversight

Additional Information

 

  • Open vacation policy
  • 401k match program
  • Medical, life, dental, and vision benefits
  • Flexible spending accounts
  • Professional growth opportunities
  • Generous employee referral bonuses
  • GoHealth/Connected Benefits is an Equal Opportunity Employer

 

Project Manager

Chicago, IL

Company Description

GoHealth has an ambitious mission: to improve the health care system in America. Achieving this mission relies on hiring and developing great people, which is why our team is our top priority. We encourage employees to do their best work through innovation and risk taking. Our environment is fun yet constructive, thanks to leaders whose doors are always open. And most importantly, we’ll never stop investing in you and your career.

Job Description

GoHealth is looking for a Project Manager with a strong technical Agile project management background and a series of successes leading sprints to join our Performance Data team.  We are a team of high performance, quality-driven data scientists, analysts, and engineers who are excited to drive and inform the strategic goals of GoHealth’s executive leaders.  

The Project Manager's primary role is to remove impediments from the team’s ability to deliver its commitments and goals.  He or she will serve as the link between the team’s Data Engineering and Strategic Analytics divisions, as well as the liaison between the Performance Data team and business unit leaders.

GoHealth employs an agile methodology and fully embraces the fundamentals of continuous delivery, self-organizing teams, just-in-time requirements, only as much documentation as truly needed, and processes that make sense for the organization (not just for the sake of process). 

Responsibilities

  • Utilize daily team meetings and other techniques to identify impediments and find ways to remove them.
  • Ensure that the team process is used as intended, and is considered the enforcer of rules.
  • Schedule and facilitate planning sessions, demonstrations and retrospectives, and ensure the team gets value out of ceremonies.
  • Build release and scrum/iteration plans, while keeping the team focused on current development cycle (sprint/iteration).
  • Report on the health/status of the development cycle/iteration/sprint.
  • Use retrospectives, coach the team to adopt a continuous delivery mindset.
  • Coach the team to follow the processes and identify ways to improve the processes.

Qualifications

This candidate will be key in helping GoHealth manage the team backlog, track backlog burn down, and maintain organization to ensure executional success.  We are looking for someone communicative and enthusiastic with a keen eye for detail.  Special emphasis put on the following:

  • 3+ years of technical experience in Agile environment.
  • Strong analytical skills and a thorough understanding of how to interpret business needs and translate them into requirements for operations and report delivery.
  • Situational Awareness – must be the first to notice differences and issues as they arise and elevate them to management.
  • Assertiveness – must be able to ensure Agile concepts and principles are adhered to by providing a voice of reason and authority.
  • Understanding basic fundamentals of iterative development, with a focus on minimum viable product.
  • Ability to acquire respect from team while demonstrating a willingness to “get hands dirty” when needed to get the job done
  • Experience as Scrum Master or as Technical Project Manager (Kanban) in a SaaS company is preferred.

 

Additional Information

 

  • Open vacation policy
  • 401k match program
  • Medical, life, dental, and vision benefits
  • Flexible spending accounts
  • Professional growth opportunities
  • Generous employee referral bonuses
  • GoHealth/Connected Benefits is an Equal Opportunity Employer

 

Reporting and Visualization Specialist (Tableau)

Chicago, IL

Company Description

GoHealth has an ambitious mission: to improve the health care system in America. Achieving this mission relies on hiring and developing great people, which is why our team is our top priority. We encourage employees to do their best work through innovation and risk taking. Our environment is fun yet constructive, thanks to leaders whose doors are always open. And most importantly, we’ll never stop investing in you and your career.

Job Description

GoHealth is looking for a Reporting and Visualization Specialist to join its Strategic Analytics Center of Excellence.  This expert will be responsible for using a combination of descriptive and diagnostic analytics to build interactive visualizations that give senior business leaders the actionable insights necessary to make strategic decisions and create enterprise value across the company.  Due to the dynamic nature of the Strategic Analytics team, and this role in particular, we seek entrepreneurial candidates with the ability to derive analytical insights from a variety of business contexts and communicate those insights effectively through a range of creative and intuitive visualizations.

    Knowledge and Skill Requirements:

    • 3+ years experience using descriptive and diagnostic analytics to help guide strategic decision-making in a business context
    • Experience managing multi-faceted projects and demonstrating the ability to effectively plan and prioritize work to create impact as quickly and efficiently as possible
    • Proven ability to create visualizations and reports in Tableau that are dynamic, intuitive, and easily interpretable for a range of user types
    • Understanding of how to apply analytics to a business and/or healthcare environment
    • Bachelor's Degree in Business, Economics, Math, Statistics, Social Sciences or another field with a quantitative component
    • Proven ability to take insights and turn them into actionable steps that can drive business value
    • Ability to communicate complex concepts verbally and in writing to colleagues with varying degrees of analytical knowledge and understanding
    • Ability to multi-task and manage time effectively
    • Ability to work independently with limited oversight

     

    Qualifications

     

    • Build creative and interactive Tableau dashboards that can be used intuitively by business leaders to gain insights that drive strategic decision-making
    • Create and improve reports that give business leaders and their teams consistent and reliable insights to help identify issues and quickly take the steps necessary to improve performance
    • Understand GoHealth’s business processes, including the role that each business unit plays in supporting the company’s ultimate objectives
    • Continually identify new data-based insights that can help support GoHealth’s processes and improve customer decision-making processes
    • Deliver on ad-hoc data requests from business users while building reports and dashboards to help reduce the need for these requests
    • Compile data from a variety of sources including Excel, SQL Server and MySQL
    • Identify additional data sets that can drive strategy, improve decision making, and automate processes
    • You’ve been doing advanced data analysis and dashboard development using Tableau (or comparable visualization tool) for at least a few years.
    • You may have used SQL for building data sets and data validation, and aren’t afraid to go outside of your comfort zone to solve a problem and broaden your skills.
    • You are passionate about building effective and clean visualizations that deliver impactful information without requiring unnecessary interpretation from the end user.
    • You are very detail-oriented and creative when it comes to improving business processes and reporting.
    • You are able to work collaboratively to design solutions based on minimal information.
    • You have strong analytical and problem-solving skills and are able to take a complex business request and transform it into a clean, simple data solution.
    • You are able to educate less technical users on complex concepts, tailored to the audience.
    • Experience with server administration in Tableau, is required!
    • You have an agile mindset and believe in delivering smaller projects more quickly in order to provide value and gain feedback in a production environment.

    Additional Information

    • Open vacation policy
    • 401k match program
    • Medical, life, dental, and vision benefits
    • Flexible spending accounts
    • Subsidized gym memberships
    • Commuter and transit benefits
    • Professional growth opportunities
    • Casual dress code
    • Generous employee referral bonuses
    • Happy hours, ping-pong tournaments, and more company-sponsored events
    • GoHealth is an Equal Opportunity Employer

    Senior Manager of Data Visualization

    Chicago, IL

    Company Description

    GoHealth has an ambitious mission: to improve the health care system in America. Achieving this mission relies on hiring and developing great people, which is why our team is our top priority. We encourage employees to do their best work through innovation and risk taking. Our environment is fun yet constructive, thanks to leaders whose doors are always open. And most importantly, we’ll never stop investing in you and your career.

    Job Description

    GoHealth is looking for a Senior Manager of Data Visualization to join its Strategic Analytics Center of Excellence.  This expert will be responsible for guiding the work of all visualization specialists and ensuring that all dashboards and visualizations provide actionable insights that business leaders can easily understand and use to make effective strategic decisions at the corporate level.  Due to the dynamic nature of the Strategic Analytics team, and this role in particular, we seek entrepreneurial candidates with the ability to effectively manage a team, derive analytical insights from a variety of business contexts, and communicate those insights effectively through a range of creative and intuitive visualizations.

    Qualifications

    Responsibilities:

    • Collaborate with leaders to understand key value drivers and challenges within their business unites and determine the key metrics and insights that can help improve performance as a result
    • Manage Data Visualization Analysts through providing guidance and instruction that helps them better communicate analytical insights, prioritize projects, and identify key insights
    • Ensure visualizations built by team members are intuitive, accessible, and insightful for business leaders
    • Prioritize visualization requests from business leaders through assessing the relative resource requirements and financial impact of each request
    • Build creative and interactive Tableau dashboards that can be used intuitively by business leaders to gain insights that drive strategic decision-making
    • Create and improve reports that give business leaders and their teams consistent and reliable insights to help identify issues and quickly take the steps necessary to improve performance
    • Understand GoHealth’s business processes, including the role that each business unit plays in supporting the company’s ultimate objectives
    • Continually identify new data-based insights that can help support GoHealth’s processes and improve customer decision-making processes
    • Deliver on ad-hoc data requests from business users while building reports and dashboards to help reduce the need for these requests
    • Compile data from a variety of sources including Excel, SQL Server and MySQL
    • Identify additional data sets that can drive strategy, improve decision making, and automate processes

    Knowledge and Skill Requirements:

    • 5+ years of experience using descriptive and diagnostic analytics to help guide strategic decision-making in a business context
    • Experience managing multi-faceted projects and demonstrating the ability to effectively plan and prioritize work to create impact as quickly and efficiently as possible
    • Proven ability to create visualizations and reports in Tableau that are dynamic, intuitive, and easily interpretable for a range of user types
    • Demonstrated ability to lead and inspire a team while effectively prioritizing and allocating their time and resources
    • Understanding of how to apply analytics to a business and/or healthcare environment
    • Bachelor's Degree in Business, Economics, Math, Statistics, Social Sciences or another field with a quantitative component
    • Proven ability to take insights and turn them into actionable steps that can drive business value
    • Ability to communicate complex concepts verbally and in writing to colleagues with varying degrees of analytical knowledge and understanding
    • Ability to multi-task and manage time effectively
    • Ability to work independently with limited oversight

    Additional Information

     

    • Open vacation policy
    • 401k match program
    • Medical, life, dental, and vision benefits
    • Flexible spending accounts
    • Professional growth opportunities
    • Generous employee referral bonuses
    • GoHealth/Connected Benefits is an Equal Opportunity Employer

     

    Licensed Sales Agent

    Charlotte, NC

    Company Description

     

    GoHealth has an ambitious mission: to improve the health care system in America. Achieving this mission relies on hiring and developing great people, which is why our team is our top priority. We encourage employees to do their best work through innovation and risk taking. Our environment is fun yet constructive, thanks to leaders whose doors are always open. And most importantly, we’ll never stop investing in you and your career.

    Job Description

    A GoHealth Seasonal Sales Agent will assist individuals through the important decision-making process of selecting a health plan that matches their needs with the optimal product and service. The ideal candidate is a highly motivated, energetic, quick-learning, and confident individual, ready to kick-start their career. The Seasonal Sales Agent must be willing to obtain a health insurance license in the state of North Carolina through GoHealth, and available to work throughout the Annual Enrollment Period. Are you ready to never make another cold call again? This position will only be handling warm leads!

    Responsibilities

    • Handle inbound and outbound sales inquiries to effectively sell health insurance plans and products via phone to customers (no cold calling)
    • Quickly grasp new concepts and product offerings, including Major Medical, Medicare Advantage, Medicare Supplement, Prescription Drug Plans, and other ancillary health products
    • Successfully complete all licensing requirements
    • Guide consumers through the health insurance policy selection and application process and serve as subject matter expert for health insurance enrollments
    • Learn and adapt quickly, while following GoHealth's internal policies and procedures
    • Provide an excellent consumer experience for all callers, and be passionate about helping the aging and disabled community
    • Comply with Federal CMS and State legal requirements and standards
    • Be the "Face of GoHealth" at the consumer level, and serve as a brand ambassador for the organization

    Qualifications

     

    • Highly driven and competitive in nature
    • Professional and motivated self-starter
    • Previous sales experience preferred, but not required. If you’re hard working and driven, we can teach you how to sell
    • Excellent communication and interpersonal skills, with ability to demonstrate outstanding customer service
    • Computer proficiency, including the Microsoft Office Suite
    • Ability to communicate clearly and effectively, with both consumers and co-workers
    • Ability to work in a fast-paced, exciting, and performance-driven environment
    • Must be able to successfully complete all licensing requirements (with GoHealth's financial help) or have a pre-existing valid insurance license in North Carolina 
    • Multi-lingual candidates are encouraged to apply!
    • Must be able to work within our operating hours of Monday - Sunday from 7am to 10pm EST.

     

    Additional Information

     

    • For more information, text "GoHealth" to 474747
    • GoHealth is an Equal Opportunity Employer

     

    Workforce Management Analyst

    Charlotte, NC

    Company Description

    GoHealth has an ambitious mission: to improve the health care system in America. Achieving this mission relies on hiring and developing great people, which is why our team is our top priority. We encourage employees to do their best work through innovation and risk taking. Our environment is fun yet constructive, thanks to leaders whose doors are always open. And most importantly, we’ll never stop investing in you and your career.

    Job Description

    • Analyze data on customer and agent trends to recommend increasingly optimized workforce/workflow solutions in line with established KPIs (inclusive of resource and shift modeling).
    • Manage the intra-day queue and agent workflow coordination in partnership with Leadership Team
    • Balance departmental workload and workforce to meet departmental KPI's
    • Real-time management of agent skillset and queue assignments
    • Responsible for agent schedule creation, optimization, monitoring, and management
    • Communicate with agents to ensure schedule and activity adherence.
    • Develop and communicate trend reporting and data analysis of workload and agent performance
    • Provide ongoing support and ownership of the configuration and utilization of workforce management and IVR systems.
    • Assist in the development of business workforce, system structure, and utilization requirements for business integration and/or business expansion activities.
    • Document/maintain all Workforce Management and Contact Center software processes and procedures
    • Serve as the liaison with IT for Workforce Management and Contact Center applications
    • Adhere to all company policies and procedures.

    Qualifications

    EDUCATION / EXPERIENCE REQUIREMENTS:

    • High School diploma required. College Degree preferred.
    • Minimum 2 years of experience in a workforce management capacity required.
    • Experience in a call/contact center environment required.
    • Advanced knowledge of workforce optimization software required.
    • Specific and recent experience with IEX or Verint WFM.

    SPECIALIZED SKILLS & OTHER REQUIREMENTS:

    • Experience with Automated Call Distributors (ACDs), Computer-Telephone Integration (CTI) automation, skills routing, forecasting, scheduling and intra-day management.
    • Familiarity with Contact Center software reporting tools.
    • Intermediate knowledge of SAP ECC/CRM.
    • Intermediate knowledge of Microsoft Office Suite
    • Strong analytical, critical thinking and problem-solving skills.
    • Ability to work successfully with a diverse group of people and be a team player.
    • Ability to multi-task and navigate competing priorities.
    • Ability to work independently and display initiative.
    • Continuous improvement and results orientation.
    • Strong communication skills, both written and oral, with the ability to relate to employees at all levels of the organization.
    • Good presentation skills.
    • Excellent organizational, planning and decision-making skills with strong attention to detail and follow-through while maintaining focus on the big picture.
    • Adaptable to change.
    • Ability and willingness to work on evenings and weekends as needed.

    Additional Information

     

    • Professional growth opportunities
    • Generous employee referral bonuses
    • GoHealth is an Equal Opportunity Employer

     

    Strategic Account Manager

    Chicago, IL

    Company Description

    GoHealth has an ambitious mission: to improve the health care system in America. Achieving this mission relies on hiring and developing great people, which is why our team is our top priority. We encourage employees to do their best work through innovation and risk taking. Our environment is fun yet constructive, thanks to leaders whose doors are always open. And most importantly, we’ll never stop investing in you and your career.

    Job Description

    The Strategic Account Manager will specifically support the Enterprise Solutions Business Unit. This unit provides a number of enrollment solutions for leading health insurance companies, including sales outsourcing, enterprise technology development, and private exchanges. The Account Manager will report to the Director of Account Management. 

    This role requires a self-motivated professional with account management (managing 3 – 4 highly custom/complex accounts) or consulting experience. The Account Manager will be the business lead and hold revenue responsibility for a number of GoHealth’s largest accounts, acting as the liaison between the Carrier and a variety of other functions within GoHealth’s support teams. This role will be responsible for the day-to-day support of several call center and technology accounts, supporting the Carrier during on-boarding, management, and growth of each account.  The Account Manager will be critical in the successful management of the entire Enterprise Solutions Business Unit and promoting goodwill internally and with our carrier partners.

    Responsibilities

    • Generate proposals, RFP responses, and create value propositions for potential Carrier partners
    • Achieve aggressive quarterly revenue targets by maximizing account growth and identifying new sales opportunities
    • Gather business requirements and coordinate with all external and internal teams to provide a seamless program implementation for onboarding Carriers. This includes implementation of:  Call Center Programs, facilitating contracting, the staffing approach, telephony and technology setup, training programming, quality, and reporting.  Technology Programs, facilitating the contracting, business requirements gathering, and implementation of our Whitelabeled SaaS shopping and enrollment platform
    • Provide ongoing support to Carrier Partners.
    • Provide critical reporting and information to our key Carrier partner points of contact or to the internal reporting team
    • Research, remediate, and proactively communicate account issues as they occur to both carrier partners, account management leadership, and the appropriate internal teams
    • Apply excellent Carrier partner service and work efficiently with Program Managers and Agent Performance counterparts to manage and deliver day to day results, exceeding carrier partner expectations
    • Develop entrenched relationships within partner insurance companies
    • Serve as the primary point of contact between the Carrier partner and GoHealth internal teams, including Call Center Operations, Analytics, Finance, Legal Counsel, and Technology
    • Provide industry expertise and solution issues for carrier partner to maximize efficiency and results
    • Work closely with leadership of the Enterprise Business Unit and with GoHealth leadership to drive the customer relationship and align business strategy at all levels of the organization
    • Identify areas of efficiency and improved partnership opportunities associated with our technology platforms and call center teams
    • Coordinate with the Financial Planning and Analysis in developing revenue projections, pricing models, and other financial reporting for executive leadership related to managed programs

    Qualifications

     

    • 5+ years of experience in high value, high complexity account management preferred
    • 5+ years of experience in consulting or sales preferred
    • Proficient in Microsoft Excel, Microsoft Word, and Microsoft PowerPoint
    • Practiced in developing compelling and strategic storylines that will support new sales, existing partnership expansion, internal Enterprise initiatives, and GoHealth leadership updates
    • Experience in the health insurance industry, call center environment or technology is preferred, but not required
    • Experience with sales, implementation, or development of SaaS platforms is preferred
    • Prior experience interacting with executive leadership of large organizations
    • Motivated, independent, and passionate individual who thrives in a fast-paced environment
    • Organized and able to keep track of tasks spanning multiple projects/accounts
    • Strong problem solving skills, with a proactive and hands-on approach
    • Very high level of emotional intelligence, with the ability to influence and communicate effectively across various internal and external stakeholders at various levels within these organizations

    See also (keywords): vendor management, client management, client relations, project management, PM / PMO, healthcare, health care, insurance, insurer, financial services, agile. 

    Additional Information

    • Open vacation policy
    • 401k match program
    • Medical, life, dental, and vision benefits
    • Flexible spending accounts
    • Subsidized gym memberships
    • Commuter and transit benefits
    • Professional growth opportunities
    • Casual dress code
    • Generous employee referral bonuses
    • Happy hours, ping-pong tournaments, and more company-sponsored events
    • GoHealth is an Equal Opportunity Employer

    Senior Life Insurance Sales Specialist

    Chicago, IL

    Company Description

    GoHealth has an ambitious mission: to improve the health care system in America. Achieving this mission relies on hiring and developing great people, which is why our team is our top priority. We encourage employees to do their best work through innovation and risk taking. Our environment is fun yet constructive, thanks to leaders whose doors are always open. And most importantly, we’ll never stop investing in you and your career.

    Job Description

    A GoHealth Life Insurance Sales Specialist will assist individuals through the important decision-making process of selecting a life plan that matches their needs with the optimal product and service. The ideal candidate is a highly motivated, energetic, quick-learning, and confident individual, ready to kick-start their career. He or she must be willing to obtain a life and health insurance license in the state of Illinois through GoHealth. Are you ready to never make another cold call again? This position will only be handling warm leads!

    Responsibilities

    • Handle inbound and outbound sales inquiries to effectively sell life insurance plans and products via phone to customers (no cold calling)
    • Quickly grasp new concepts and product offerings, Term Life, Whole Life, Final Expense, Critical Illness and other life insurance products
    • Guide consumers through the life insurance policy selection and application process and serve as subject matter expert for life insurance enrollments
    • Learn and adapt quickly, while following GoHealth's internal policies and procedures
    • Provide an excellent consumer experience for all callers, and be passionate about helping the aging and disabled community
    • Comply with Federal CMS and State legal requirements and standards
    • Be the "Face of GoHealth" at the consumer level, and serve as a brand ambassador for the organization

    Qualifications

    • Bachelor’s Degree, Associates Degree or related inside Insurance sales experience
    • Must hold valid insurance license with lines of authority in Health and Life
    • Previous health or life insurance sales experience required with a strong preference to individuals who have successfully sold a variety of Life Insurance plans and policies 
    • Highly driven and competitive in nature
    • Professional and motivated self-starter
    • Excellent communication and interpersonal skills, with ability to demonstrate outstanding customer service
    • Computer proficiency, including the Microsoft Office Suite
    • Ability to communicate clearly and effectively, with both consumers and co-workers
    • Ability to work in a fast-paced, exciting, and performance-driven environment
    • Multi-lingual candidates are encouraged to apply!

    Additional Information

    • A competitive base salary plus bonus earning potential
    • Attractive career path and performance based incentives
    • Sales contests and perks – (TV’s, iPads, gift cards, catered lunches)
    • Medical, dental, and vision coverage
    • Short and Long-term Disability coverage, Life insurance, Flexible Spending Account options, and pre-tax transit benefits
    • 401(k) retirement savings plan with matching company contribution
    • Paid Time Off
    • GoHealth is an Equal Opportunity Employer

    Inside Sales Manager - Medicare

    Chicago, IL

    Company Description

    GoHealth has an ambitious mission: to improve the health care system in America. Achieving this mission relies on hiring and developing great people, which is why our team is our top priority. We encourage employees to do their best work through innovation and risk taking. Our environment is fun yet constructive, thanks to leaders whose doors are always open. And most importantly, we’ll never stop investing in you and your career.

    Job Description

    The Inside Sales Manager - Medicare will be responsible for delivering success for program contracts, leading and motivating a team of sales leads and inside sales agents to drive sales and support the call center policies. In this mid-level sales leadership position, the program manager will play a very important role in the success of GoHealth's Chicago sales center.  The ideal individual will be able to eloquently implement sales strategies to a large team, while communicating effectively with clients, support staff, and executives. 

    Responsibilities

    • Deliver on key metrics (Target Sales, Conversion, Service Level) as outlined in carrier and program contracts
    • Execute sound call center operational practices; including attendance adherence and vacation policies, coaching cadences, and company policies
    • Drive communication through multiple channels; including Program, Account Team, and Carrier Partners
    • Participate in the planning and on-boarding of new agents for the annual enrollment period, coordinate classroom training, material development, and assessment testing
    • Coach performance by using reporting tools, product knowledge, and sales strategies
    • Partner with support teams to improve call center operations
    • Drive compliance through script adherence and maintain a high quality work environment at all times
    • Encourage and pursue organic business growth opportunities
    • Provide tactical expertise to support overall client and company business strategy
    • Serve as a product knowledge expert for carrier and call center business
    • Handle confidential material, carrier escalations, and sensitive information in a professional manner

    Qualifications

    • Bachelor’s Degree, Associates Degree or related health or medicare Insurance sales experience
    • Professional and motivated self-starter who is Highly driven and competitive in nature
    • 2 to 5+ years of Medicare sales leadership experience
    • Two years of CMS compliance and regulation experience
    • AHIP Certified
    • Knowledge of Medicare Advantage
    • Proficient in the Microsoft Office Suite and CRM 
    • Excellent problem solving and communication skills
    • Proven sales and management success, with the ability to motivate staff and lead multiple teams
    • Confident, with a keen eye for business
    • Customer focused

    Additional Information

    • Open vacation policy
    • 401k match program
    • Medical, life, dental, and vision benefits
    • Flexible spending accounts
    • Subsidized gym memberships
    • Commuter and transit benefits
    • Professional growth opportunities
    • Casual dress code
    • Generous employee referral bonuses
    • GoHealth is an Equal Opportunity Employer

    Business Consultant, Analytics

    Chicago, IL

    Company Description

    GoHealth has an ambitious mission: to improve the health care system in America. Achieving this mission relies on hiring and developing great people, which is why our team is our top priority. We encourage employees to do their best work through innovation and risk taking. Our environment is fun yet constructive, thanks to leaders whose doors are always open. And most importantly, we’ll never stop investing in you and your career.

    Job Description

    GoHealth is looking for a Business Consultant, Analytics to join its Strategic Analytics Center of Excellence.  This individual will be responsible for using a combination of business intuition and advanced analytics to provide executive leadership with actionable insights to drive strategic decision-making and maximize company-wide enterprise value.  Due to the dynamic nature of the Strategic Analytics team, and this role in particular, we seek entrepreneurial candidates with the ability to derive analytical insights from a variety of business contexts and communicate those insights effectively through a range of visualization approaches.

    Qualifications

    Responsibilities:

    • Understand GoHealth’s business processes, including the role each business unit plays in supporting the company’s ultimate objectives
    • Collaborate with leaders to understand key value drivers and challenges within their business unites and determine the key metrics and insights that can help improve performance as a result
    • Provide new and creative insights to business leaders through a combination of descriptive and diagnostic analytics
    • Build interactive dashboards that provide insights that can be easily interpreted and applied by business leaders to help improve their performance
    • Create and improve reports that give business leaders and their teams consistent and reliable insights to help identify issues and quickly take the steps necessary to improve performance
    • Continually think of new ways that data-based insights can help support GoHealth’s processes and improve customer purchasing patterns and decision-making

     

    Knowledge and Skill Requirements:

    • 3+ years of experience guiding strategic decision-making in a business context through a combination of descriptive and diagnostic analytics
    • Experience managing multi-faceted projects and demonstrating the ability to effectively plan and prioritize work to achieve the greatest impact as quickly and efficiently as possible
    • Proven ability to create visualizations and reports in Tableau that are dynamic, intuitive, and easily interpretable for a range of user types
    • Proven ability to take insights and turn them into actionable steps that can drive business value
    • Ability to communicate complex concepts verbally and in writing to colleagues with varying degrees of analytical knowledge and understanding
    • Experience extracting and standardizing inconsistent data from disparate data sources
    • Desire to improve and expand analytical and data visualization skills
    • Ability to multi-task and manage time effectively
    • Ability to work independently with limited oversight

    Additional Information

     

    • Open vacation policy
    • 401k match program
    • Medical, life, dental, and vision benefits
    • Flexible spending accounts
    • Subsidized gym memberships
    • Commuter and transit benefits
    • Professional growth opportunities
    • Casual dress code
    • Generous employee referral bonuses
    • Happy hours, ping-pong tournaments, and more company-sponsored events
    • GoHealth is an Equal Opportunity Employer

     

    Facilities and Maintenance Technician

    Chicago, IL

    Company Description

    GoHealth has an ambitious mission: to improve the health care system in America. Achieving this mission relies on hiring and developing great people, which is why our team is our top priority. We encourage employees to do their best work through innovation and risk taking. Our environment is fun yet constructive, thanks to leaders whose doors are always open. And most importantly, we’ll never stop investing in you and your career.

    Job Description

    The Facilities and Maintenance Technician will be responsible for the exterior and interior maintenance of all GoHealth facilities. The Facilities and Maintenance Technician will work with the lead technician to determine related needs on a daily basis, as well as work with Facilities Manager, receptionists and vendors to ensure that each office location is properly maintained. This individual must have a high school diploma and have knowledge of electrical, carpentry, HVAC systems, plumbing, and general construction techniques. The primary responsibility for this position will be to perform general maintenance tasks, working with vendors and maintenance of HVAC systems.

    ESSENTIAL JOB FUNCTIONS:

    Primary Duties:

    • Ensure that the facilities and maintenance needs are assessed and addressed every day.
    • Follow scheduled maintenance duties for the day/week.
    • Daily review of HVAC and boiler systems for all facilities.
    • Assist in snow removal and some grounds maintenance.
    • Day to day repair to keep the facilities in great working order.
    • Assist in determining needs for equipment leases and maintenance supplies or materials

    Secondary Duties:

    • Respond to calls during the shift requiring clean up and emergencies
    • Participate in routine drills and willing to be an Emergency Staff Member with specific roles in critical incidents.
    • Respond 24/7 to building emergencies
    • Be available for special events if need be in the evenings or weekends.
    • Other Duties as agreed upon with the Facilities Manager.

    Qualifications

    • 3+ years of maintenance experience managing an office facility
    • The ability to work independently at multiple GoHealth office locations in River North. 

    Additional Information

     

    • Open vacation policy
    • 401k match program
    • Medical, life, dental, and vision benefits
    • Flexible spending accounts
    • Subsidized gym memberships
    • Commuter and transit benefits
    • Professional growth opportunities
    • Casual dress code
    • Generous employee referral bonuses
    • GoHealth is an Equal Opportunity Employer

    Group Benefits Consultant

    Chicago, IL

    Company Description

    Connected Benefits, a division of GoHealth, offers a seamless marketplace solution for individual and group health insurance. The marketplace enables brokers to help employers establish employee benefit levels, access available tax subsidies, determine their employer contributions, offer voluntary products such as disability, and implement their chosen benefits quickly and accurately.

    Job Description

    Connected Benefits is a national insurance agency built entirely on the cloud. Our team digitally markets, sells, and services employers and their workforce by providing a full array of insurance products and benefit support services to full-time employees, part-time employees and independent contractors, coast-to-coast. A Group Benefits Consultant will identify, consult and assist small business owners and key stakeholders through the important decision-making process of selecting a group insurance plan that matches their needs with the optimal product and service(s). The ideal candidate is a highly motivated, energetic, quick-learning, and confident individual, who’s hungry to sell.

    Responsibilities

    • Handle outbound sales inquiries through internally generated leads to effectively sell Small Group Insurance plans and products via phone to our small business clientele (10-50 employees)
    • Quickly grasp new concepts and product offerings, including Major Medical and other ancillary health and life products
    • Guide consumers through the health insurance policy selection and application process and serve as subject matter expert for Small Group insurance enrollments
    • Remain fully knowledgeable on compliance issues governed by legislation and regulations impacting employer sponsored health and welfare plans such as HIPAA, ERISA, Tax Code SEC 125, PPACA and state sponsored health insurance exchanges
    • Maintains a full understanding of the insurance markets,  networks and benefit plan options relative to the small group market
    • Determine the full scope of services to be provided to client and effectively utilizes all resources within department to exceed client expectations.
    • Oversees the on-boarding of new clients by working collaboratively with the Account Management and Client Implementation teams to establish the implementation plan and timeline
    • Be the "Face of Connected Benefits" at the consumer level, and serve as a brand ambassador for the organization

    Qualifications

    • Bachelor’s Degree, Associates Degree or related inside Insurance sales experience
    • Professional and motivated self-starter who is Highly driven and competitive in nature
    • Ability to effectively interact and communicate with client contacts including members of HR and the C-suite
    • Must hold valid insurance license with lines of authority in Health and Life
    • Previous health or life insurance sales experience required with a strong preference to individuals who have successfully sold into the Small Group space (10-50 employees)
    • Experience selling disability insurance and other associated ancillary products and services considered a strong plus
    • Excellent communication and interpersonal skills, with ability to demonstrate outstanding consultative selling skills and customer service
    • Computer proficiency, including the Microsoft Office Suite
    • Ability to communicate clearly and effectively, with both consumers and co-workers
    • Ability to work in a fast-paced, exciting, and performance-driven environment
    • Multi-lingual candidates are encouraged to apply!

    Additional Information

    • Open vacation policy
    • 401k match program
    • Medical, life, dental, and vision benefits
    • Flexible spending accounts
    • Subsidized gym memberships
    • Commuter and transit benefits
    • Professional growth opportunities
    • Casual dress code
    • Generous employee referral bonuses
    • Happy hours, ping-pong tournaments, and more company-sponsored events
    • GoHealth/Connected Benefits is an Equal Opportunity Employer

    Insurance Sales Program Manager

    Chicago, IL

    Company Description

    GoHealth has an ambitious mission: to improve the health care system in America. Achieving this mission relies on hiring and developing great people, which is why our team is our top priority. We encourage employees to do their best work through innovation and risk taking. Our environment is fun yet constructive, thanks to leaders whose doors are always open. And most importantly, we’ll never stop investing in you and your career.

    Job Description

    A GoHealth Sales Program Manager will lead and overall program consisting of multiple teams of sales agents as they sell health or life insurance products to customers. This is a growing and dynamic area that likes to work hard, and play hard too. We’re looking for someone who fits our culture and can help us grow!

    The Program Manager is in charge of overall program sales team management and will be responsible for both multi-team and individual agent performance. In addition, the Program Manager will be responsible for driving desired agent behavior such as proper and effective sales techniques, helping to incentive increased production per agent, driving compliance, ensuring accurate administrative activities, tracking to certain financial and performance metrics, and promoting general behavior which aligns to GoHealth’s culture. The Program Manager will be asked to help manage and coach sales managers. The ideal candidate is motivated and driven by constant challenges, as well as passionate for leading teams and driving performance. We are looking for a leader who we can put in charge of a team and be respected, followed, and effective!

    Responsibilities

    • Lead a sales floor of 30-75 (depending on time of year) inside sales agents, who are handling inbound / outbound sales inquiries to effectively sell health insurance plans and products via phone to customers
    • Manage and coach sales managers in order to drive improvements across the sales floor
    • Track, understand, and be held accountable to various program metrics, such as sales per agent, conversion rate, overall team production, and more; drive behavior necessary to meet and exceed these targets
    • Understand and influence GoHealth’s product offerings, including Major Medical, Medicare Advantage, Medicare Supplement, Prescription Drug Plans, Term and Whole Life insurance, and other ancillary health products
    • Onboard and coach team members on ongoing basis to improve sales production metrics
    • Improve overall agent ability to guide consumers through the health insurance policy selection and application process
    • Serve as subject matter expert for health insurance enrollments
    • Understand GoHealth’s compliance and regulatory needs, in order to drive compliant team member behavior
    • Drive overall desired culture and behavior within program
    • Drive continuous improvement throughout the sales floor, raising improvement suggestions and/or pain points to Corporate management

    Qualifications

    • Bachelor’s Degree, Associates Degree or related health or medicare Insurance sales experience
    • Proven leader, demonstrated by 5-7 years of relevant previous job experience
    • Comprehensive knowledge of health insurance and enrollment steps preferred, but not required
    • Health insurance sales experience a plus
    • Professional and motivated self-starter
    • Extremely hard-working and driven by performance and incentives
    • Outstanding communication and interpersonal skills, with proven ability to coach and improve team members
    • Computer proficiency, including the Microsoft Office Suite and CRM 
    • Ability to communicate clearly and effectively, with both consumers and co-workers
    • Ability to work in a fast-paced, exciting, and performance-driven environment
    • Business-minded and able to understand / articulate sales team performance from a business standpoint (productivity, profit/loss, agent costs, etc.)
    • Flexibility to work some evening and weekend hours.  Our office is open from 7am to 7pm throughout the year and 7am to 10pm in peak season.

    Additional Information

    • Open vacation policy
    • 401k match program
    • Medical, life, dental, and vision benefits
    • Flexible spending accounts
    • Subsidized gym memberships
    • Commuter and transit benefits
    • Professional growth opportunities
    • Casual dress code
    • Generous employee referral bonuses
    • GoHealth is an Equal Opportunity Employer

    Senior Software Engineer

    Chicago, IL

    Company Description

    GoHealth has an ambitious mission: to improve the health care system in America. Achieving this mission relies on hiring and developing great people, which is why our team is our top priority. We encourage employees to do their best work through innovation and risk taking. Our environment is fun yet constructive, thanks to leaders whose doors are always open. And most importantly, we’ll never stop investing in you and your career.

    Job Description

    GoHealth is seeking to add a Senior Software Engineer that will play a key part in designing high-performing, scalable, web based software solutions that handle a high volume of transactions each day. As a senior member of our software engineering team, this individual should be experienced with software design, architecture, construction, testing, deployment, and support in an Agile environment. The Senior Software Engineer will be an integral part of our software development at GoHealth, and serve as a thought leader in our organization and a mentor to their team.

    Responsibilities

    • Serve as internal champion in code quality, reuse, and extensibility and Java subject matter expert
    • Communicate effectively across multiple audiences, both technical and non-technical, and connect lower-level technical details to the needs of the business
    • Communicate with formal and informal diagramming such as sequence, class, state, entity relationship diagrams
    • Positively motivate and mentor co-workers and subordinates
    • Promote thought leadership, and engage in start-up community activities (Github, StackOverflow, Chicago based meetups)
    • Develop extensive knowledge of GoHealth platform architecture, services, and applications

    Qualifications

    • Bachelor’s Degree in Computer Science, Engineering or similar field is preferred
    • 7 or more years of software development in a Java environment (strong Java and Javascript experience is required)
    • Thorough understanding of software development process, automation, and testing
    • Well –rounded experience, with a full stack background in front-end and back-end Java development
    • Front-end experience with Typescript, Javascript, Angular, React, Nodejs and/or Redux helpful
    • Experience with Linux or *BSD, and Open Source tools, frameworks, and technologies
    • Previous leadership and mentoring experience is preferred
    • Deep knowledge of SOA, SOAP/WS, and EDI messaging systems
    • Experience with application profiling, performance monitoring, concurrent systems, JVM garbage collectors and heap management
    • Strong experience working with various types of databases/application servers
    • Out-of-the-box thinker, ready to assert their vision and demonstrate passion for their work product

    Additional Information

     

    • Open vacation policy
    • 401k match program
    • Medical, life, dental, and vision benefits
    • Flexible spending accounts
    • Subsidized gym memberships
    • Commuter and transit benefits
    • Professional growth opportunities
    • Casual dress code
    • Generous employee referral bonuses
    • Happy hours, ping-pong tournaments, and more company-sponsored events
    • GoHealth is an Equal Opportunity Employer

     

    Sales Development Rep, Small Group

    Chicago, IL

    Company Description

    GoHealth has an ambitious mission: to improve the health care system in America. Achieving this mission relies on hiring and developing great people, which is why our team is our top priority. We encourage employees to do their best work through innovation and risk taking. Our environment is fun yet constructive, thanks to leaders whose doors are always open. And most importantly, we’ll never stop investing in you and your career.

    Job Description

    Connected Benefits is a national insurance agency built entirely on the cloud. Our team digitally markets, sells, and services employers and their workforce by providing a full array of insurance products and benefit support services to full-time employees, part-time employees and independent contractors, coast-to-coast. A Small Group Sales Development Representative will identify and follow up on internally generated leads as the customers’ initial point of contact to begin the sales cycle of small group benefit plans that matches their needs with the optimal product and service(s). The ideal candidate is a highly motivated, energetic, quick-learning, and confident individual, who’s hungry to sell.

    Responsibilities

    • Handle outbound sales inquiries through internally generated leads to effectively qualify potential Small Group customers (2-99 employees) via phone
    • Schedule follow up proposal meetings for Group Benefit Consultants for all qualified prospects
    • Quickly grasp new concepts and product offerings, including Major Medical and other ancillary health and life products
    • Remain fully knowledgeable on compliance issues governed by legislation and regulations impacting employer sponsored health and welfare plans such as HIPAA, ERISA, Tax Code SEC 125, PPACA and state sponsored health insurance exchanges
    • Maintains a full understanding of the insurance markets,  networks and benefit plan options relative to the small group market
    • Determine the full scope of services to be provided to client and effectively utilizes all resources within department to exceed client expectations.
    • Be the "Face of Connected Benefits" at the consumer level, and serve as a brand ambassador for the organization.

    Qualifications

    • Bachelor’s Degree, Associates Degree or related Insurance sales experience
    • Professional and motivated self-starter who is Highly driven and competitive in nature
    • Ability to effectively interact and communicate with client contacts including members of HR and the C-suite
    • Must hold valid insurance license with lines of authority in Health and Life or be willing to obtain through GoHealth/ConnectedBenefits within 90 days of starting job.
    • Previous health or life insurance experience preferred with a strong preference to individuals who have successfully sold into the Small Group space (10-50 employees)
    • Experience selling disability insurance and other associated ancillary products and services considered a strong plus
    • Excellent communication and interpersonal skills, with ability to demonstrate outstanding consultative selling skills and customer service
    • Computer proficiency, including the Microsoft Office Suite
    • High level of attention to detail
    • Ability to communicate clearly and effectively, with both consumers and co-workers
    • Ability to work in a fast-paced, exciting, and performance-driven environment
    • Multi-lingual candidates are encouraged to apply!

    Additional Information

    • Open vacation policy
    • 401k match program
    • Medical, life, dental, and vision benefits
    • Flexible spending accounts
    • Subsidized gym memberships
    • Commuter and transit benefits
    • Professional growth opportunities
    • Casual dress code
    • Generous employee referral bonuses
    • Happy hours, ping-pong tournaments, and more company-sponsored events
    • GoHealth is an Equal Opportunity Employer

    IT Support Specialist

    Chicago, IL

    Company Description

    GoHealth has an ambitious mission: to improve the health care system in America. Achieving this mission relies on hiring and developing great people, which is why our team is our top priority. We encourage employees to do their best work through innovation and risk taking. Our environment is fun yet constructive, thanks to leaders whose doors are always open. And most importantly, we’ll never stop investing in you and your career.

    Job Description

    The IT Support Specialist is part of a team of IT professionals who provide leadership in maintaining a well-functioning technical environment and the in-house technical hardware, software and system support required by that operational environment. Members of this team work with a variety of equipment and systems including desktops, laptops, network connectivity, and Windows/Mac/Linux software.

    The person in this position will take pride in proactively fine-tuning our environment to anticipate and avoid technical issues as well as rapidly responding to technical issues impacting key business operations.  They will spend the majority of their time engaged with staff and systems, understanding technical needs, performing workstation installations, providing desktop support and system maintenance, troubleshooting connectivity issues, supporting office/email applications, and addressing other network-wide and desktop-level issues. They provide technical support in activities associated with the identification, prioritization and resolution of reported problems, whether general maintenance / low-complexity IT problems or more complex issues identified and escalated to a higher level of support.

    The qualifications and information found in this job description do not encapsulate all requirements of the position, but provide a basis for the general requirements expected in qualifying for and performing in an IT Support Specialist role at GoHealth.

    Qualifications

    • Associate’s degree in Information Technology or related field, or in lieu of degree, a combination of equivalent education and work experience
    • Exceptional customer service, communication, problem solving and analytical skills
    • Proactive attitude and demonstrated track record of initiative in improving the technical aspects of an operational environment
    • 4+ years of Active Directory experience
    • Strong knowledge of Windows Desktop Operating Systems (7, 10) and Microsoft Office Suites (O365 preferred) 
    • Strong knowledge of Windows Server 2012 -2016
    • Knowledge of TCP/IP, DHCP, DNS, LAN and basic VoIP concepts
    • Familiarity with WDS disk imaging technology
    • Familiarity with a virtualized environment
    • Have experience or be familiar with network infrastructure such as switches, wireless routers and firewalls
    • Responsible for understanding and complying with all policies, procedures and regulations relating to job duties
    • Ability to work independently with little supervision as well as part of the broader IT Team
    • Ability to multi-task
    • Ability to travel 10-20% of the time as required.
    • Troubleshooting of laptops, desktops and peripheral equipment
    • Troubleshooting and replacement of failing equipment
    • Installation, configuration and troubleshooting of software
    • Operating System optimization and preventative maintenance tasks
    • Resolution of help desk tickets in a timely, appropriate manner
    • Support new hire and termination processes
    • Familiarity with working in a call center environment is a plus

    Additional Information

    • Open vacation policy
    • 401k match program
    • Medical, life, dental, and vision benefits
    • Flexible spending accounts
    • Subsidized gym memberships
    • Commuter and transit benefits
    • Professional growth opportunities
    • Casual dress code
    • Generous employee referral bonuses
    • Happy hours, ping-pong tournaments, and more company-sponsored events
    • GoHealth is an Equal Opportunity Employer

    Lead Data Scientist

    Chicago, IL

    Company Description

    GoHealth has an ambitious mission: to improve the health care system in America. Achieving this mission relies on hiring and developing great people, which is why our team is our top priority. We encourage employees to do their best work through innovation and risk taking. Our environment is fun yet constructive, thanks to leaders whose doors are always open. And most importantly, we’ll never stop investing in you and your career.

     

     

     

    Job Description

    GoHealth is looking for a Lead Data Scientist who will be responsible for leading GoHealth's initiatives in the areas of advanced analytics, business intelligence, algorithm development and optimization, and machine learning. The Lead Data Scientist is expected to work with the Data Science, Data Engineering, and various teams and use data sets to find opportunities for improving GoHealth's software products and business processes.

    Qualifications

    • Live the GoHealth Culture and ensure it is represented within the team.
    • Lead quantitative analyses with product management, business stakeholders, and data engineers in identifying and solving business problems.
    • Present analytical information in front of large group of business users.
    • Find innovative ways to combine data that do not naturally mesh together.
    • Stay current with leading edge systems, methods, and best practices for data science and analytics; and successfully introduce technology and process changes across the organization.
    • Drive the collaboration around actual performance and forecasts to directly impact business decisions and actions.
    • Continually find ways to improve how the team operates and delivers results that align with GoHealth's objectives.
    • Mentor, guide, and develop Data Scientists within the team.

    Qualifications

    • Master's or PhD in Statistics, Mathematics, Computer Science, or related quantitative field.
    • At least 5 years of experience demonstrating trajectory of professional growth in software engineering, data science, or data engineering.
    • Experience in leading and delivering projects with other data scientists.
    • Experience in building and operating models in business plaforms.
    • Experience in softare engineering, and in building and deploying RESTful services.
    • Proficient in Python in manipulating data and drawing insights from data sets.
    • Strong analytical and problem solving ability with strong attention to detail and accuracy.
    • Strong knowledge and experience in using machine learning techniques such as regression and classification analyses, clustering, neural networks, etc.
    • Proven focus on results while leveraging both technical and analytical skills.
    • Familiar with relational databases and SQL.
    • Ability to handle multiple tasks and adapt to evolving business and technical environments.
    • Self-starter with the ability to work independently, take initiative, and learn new skills.
    • Excellent written and oral communication skills, with the ability to articulate complex processes to individuals of varying technical abilities
    • Knowledge of build systems, and version control systems using Git, Bitbucket, SVN, or Team Foundation.

    Additional Information

    • Open vacation policy
    • 401k match program
    • Medical, life, dental, and vision benefits
    • Flexible spending accounts
    • Subsidized gym memberships
    • Commuter and transit benefits
    • Professional growth opportunities
    • Casual dress code
    • Generous employee referral bonuses
    • Happy hours, ping-pong tournaments, and more company-sponsored events
    • GoHealth is an Equal Opportunity Employer

    DevOps Engineer

    Chicago, IL

    Company Description

    GoHealth has an ambitious mission: to improve the health care system in America. Achieving this mission relies on hiring and developing great people, which is why our team is our top priority. We encourage employees to do their best work through innovation and risk taking. Our environment is fun yet constructive, thanks to leaders whose doors are always open. And most importantly, we’ll never stop investing in you and your career.

    Job Description

    GoHealth is looking for an energetic and highly motivated DevOps Engineer to join our team.  If you are a Systems Engineer who loves automation, or a Software Developer who loves infrastructure, this job is for you!  The DevOps Engineer will be an integral part of our Software Development team, and this individual should have a passion for technology and open source software.

    Responsibilities

    • Help build and deploy tools and systems that assist GoHealth's Engineering, QA, and Operations team, to deliver high-quality software
    • Work with development to help evolve our continuous delivery process
    • Monitor and respond to alerts from technology infrastructure in order to ensure proper SLA's are met
    • Work throughout the technology stack to design, build, and monitor solutions that allow for continued scalability
    • Document work associated with troubleshooting, while utilizing problem solving skills
    • Remain flexible
    • Have a strong sense of ownership for system uptime and performance

     

    Qualifications

    • Knowledge of managing a Linux cluster environment (RHEL, CentOS)
    • Exceptional skills with one or more scripting languages (bash, Python, Perl, Ruby or similar)
    • Proven experience using configuration management tools such as Puppet or Chef
    • Experience supporting and troubleshooting any of the following technology components (or similar): Linux container technology and orchestration tools (docker/Orgin/Kubernetes), Continuous Integration tools (Jenkins), Logging and alerting platforms (Nagios/ElasticSearch/Splunk), Web application servers (Apache/Tomcat/Nginx), Databases in a distributed data center environment (MySQL/Couchbase, LDAP and Kerberos
    • Detail oriented individual, with strong communication skills used to collaborate and keep others informed
    • Ability to produce results while working independently, and in a team environment
    • Bonus points for individuals with working knowledge of building and maintaining IP-based networks (Cisco) and F5 LTM, DNS and/or iRule development experience
    • Experience with VMWare/vCenter or AWS is preferred, but not required

    Additional Information

     

    • Open vacation policy
    • 401k match program
    • Medical, life, dental, and vision benefits
    • Flexible spending accounts
    • Subsidized gym memberships
    • Commuter and transit benefits
    • Professional growth opportunities
    • Casual dress code
    • Generous employee referral bonuses
    • Happy hours, ping-pong tournaments, and more company-sponsored events
    • GoHealth is an Equal Opportunity Employer

     

    Data Engineer - Python

    Chicago, IL

    Company Description

    GoHealth has an ambitious mission: to improve the health care system in America. Achieving this mission relies on hiring and developing great people, which is why our team is our top priority. We encourage employees to do their best work through innovation and risk taking. Our environment is fun yet constructive, thanks to leaders whose doors are always open. And most importantly, we’ll never stop investing in you and your career.

    Job Description

    GoHealth is looking for Data Engineers who will be responsible for the design, development, and delivery of data transformation tasks used in transforming data into a format that can be easily analyzed. We are seeking candidates who have experience in data analysis, collection, and optimization for the purpose of informing business decisions. The Data Engineer will work with other team members in owning data pipelines
    including execution, documentation, maintenance, and metadata management. They will also support the development of the data infrastructure necessary for full scale data science, predictive analytics and machine learning.

    Qualifications

     

    • Live the GoHealth Culture and ensure it is represented within the team.
    • Design, develop and deploy optimal extraction, transformation, and loading of data from various GoHealth and external data sources.
    • Monitor, execute and report on all data pipeline tasks while working with appropriate teams to take corrective action quickly, in case of
    • issues.
    • Perform unit testing, system integration testing and assist with user acceptance testing.
    • Adapt data components to accommodate changes in source data and new business requirements.
    • Create and maintain documentation of the technical detail design, operational support and maintenance procedures for all data pipeline
    • tasks.
    • Ensure data quality and compliance with development, architecture, reporting, and regulatory standards throughout entire data pipeline.
    • Collaborate with the rest of the Data Engineering Team, subject matter experts and department leaders to understand, analyze, build and
    • deliver new data-related processes and/or reports.
    • Ability to work with the rest of the Data Engineering Team to cross-train and provide support for various data engineering tasks.

    Qualifications

    • Bachelor’s Degree in computer science or equivalent experience required.
    • 2+ years of experience in the design and development of data pipelines and tasks.
    • Strong analytical and problem solving ability with strong attention to detail and accuracy.
    • Good understanding of data warehousing concepts and dimensional data modeling.
    • Hands-on experience with troubleshooting performance issues and fine tuning SQL queries.
    • Experience in Python including in modules/libraries such as pandas, numpy, Flask, scikit-learn, and sci-py.
    • Proven experience extracting data from structured data sources (SQL, Excel, CSV files, Couchbase) and unstructured data sources
    • (Splunk, log files) both on-premise and in the cloud.
    • Experience consuming data from web services, REST and SOAP, HTML, XML and JSON.
    • Knowledge of version control systems using Git, Bitbucket, SVN, or Team Foundation.
    • Ability to handle multiple tasks and adapt to evolving business and technical environments.
    • Self-starter with the ability to work independently, take initiative, and learn new skills.
    • Excellent written and oral communication skills, with the ability to articulate complex processes to individuals of varying technical abilities
    • Experience in software engineering practices is required.
    • Experience in Microsoft SQL Server, SSIS, SSRS, Power BI, or Azure is preferred but not required.
    • Familiar with other data warehouse platforms like AWS Redshift or AWS Data Pipeline.
    Typical Day
    1. Join the team's daily meeting the includes other data engineers, data scientists, and data analysts.
    2. Review open git pull requests, JIRA tickets, and Airflow DAG runs.
    3. Work with the Data Engineering team and various teams on the following: Analyzing, designing, and implementing Airflow DAGs and Operators, RESTful services, integration with external and internal
    4. RESTful services (e.g. Hubspot, Five9, etc.)
    5. Troubleshooting issues and resolving them – Airflow, SSIS, Tableau, SQL Server, SSRS, AWS, MySQL, Couchbase, etc.
    6. Design, implement, and evolve GoHealth's data pipelines, Tableau data sources and data extracts, build and test automation (Jenkins, python, bash, gradle), etc.
    7. Participate or lead Demo Wednesdays and Release Thursdays.
    8. Join the weekly Data Engineering team meeting to review the roadmap and progress on projects.

     

    Additional Information

     

    • Open vacation policy
    • 401k match program
    • Medical, life, dental, and vision benefits
    • Flexible spending accounts
    • Subsidized gym memberships
    • Commuter and transit benefits
    • Professional growth opportunities
    • Casual dress code
    • Generous employee referral bonuses
    • Happy hours, ping-pong tournaments, and more company-sponsored events
    • GoHealth is an Equal Opportunity Employer

     

    Corporate Strategy Associate

    Chicago, IL

    Company Description

    GoHealth has an ambitious mission: to improve the health care system in America. Achieving this mission relies on hiring and developing great people, which is why our team is our top priority. We encourage employees to do their best work through innovation and risk taking. Our environment is fun yet constructive, thanks to leaders whose doors are always open. And most importantly, we’ll never stop investing in you and your career.

     

    Job Description

    GoHealth is looking for a Corporate Strategy Associate to work with the company’s executive leadership team to help guide the company’s long-term corporate strategy.  Projects will span across the company’s business units and functions, with a focus on using analytics and business insights to identify high-impact opportunities and determine the optimal approach to capture them.  Based on the individual’s personal interests and performance, they will eventually receive the opportunity to step into leadership in one of GoHealth’s growing functions or business units.

    Qualifications

     

    • Own end-to-end work streams, from strategic assessment through proposal creation, internal approval, negotiation, execution, and ongoing management
    • Initiate and lead organizational change through working diplomatically with a variety of passionate and invested business leaders and other stakeholders
    • Serve as trusted advisor to executive leadership team in the creation and deployment of core business strategies
    • Provide innovative ideas that keep GoHealth at the forefront of industry analytics and data-based decision-making
    • Create new processes that support businesses by decreasing costs, increasing efficiency, and reducing cycle time
    • Use analytics and modeling to identify opportunities for GoHealth to optimize its financial and operational performance
    • Draft and iterate short- and long-term strategy proposals for the business unit
    • Draft presentations that visually demonstrate significant business insights and provide Executives and Board Members with updates on key company developments
    • Quantify growth and cost savings opportunities through a variety of models and analyses

    Qualifications

    • 2-3 years of work experience, preferably with a top-tier management consulting, venture capital, or private equity firm
    • Entrepreneurial spirit and excellent thought leadership skills
    • Understanding of foundational business concepts (e.g., EBITDA, market segmentation) and the primary KPIs/levers associated with each
    • Strong analytical capabilities with a passion for providing innovative and impactful insights through modeling and data analysis
    • Ability to work with cross-functional stakeholders at all levels to drive forward impactful changes
    • Proven ability to work in a fast-paced environment and meet changing deadlines and priorities on multiple simultaneous projects
    • Familiarity with statistical/modeling packages and visualization programs
    • Excellent communication skills, both oral and written, and interpersonal skills
    • Superior change management and leadership skills

     

    Additional Information

    • Open vacation policy
    • 401k match program
    • Medical, life, dental, and vision benefits
    • Flexible spending accounts
    • Subsidized gym memberships
    • Commuter and transit benefits
    • Professional growth opportunities
    • Casual dress code
    • Generous employee referral bonuses
    • Happy hours, ping-pong tournaments, and more company-sponsored events
    • GoHealth is an Equal Opportunity Employer

    Principal Software Engineer

    Chicago, IL

    Company Description

    GoHealth has an ambitious mission: to advance health care in America. Achieving this mission relies on hiring and developing great people, which is why our team is our top priority. When you join GoHealth, you can look forward to more than top-notch benefits and height-adjustable desks (although you’ll get those, too). We encourage employees to do their best work through innovation and risk taking. Our environment is fun yet constructive, thanks to leaders whose doors are always open. And most importantly, we’ll never stop investing in you and your career.

    Job Description

    The Principal Software Engineer will be designing high-performing, scalable, web based software solutions that must handle a high volume of transactions each day. This is a lead role and we are looking for a candidate to bring passion and dedication to this position. The ideal Principal Software Engineer will be a great motivator who can thrive in an Agile environment. We are looking for an individual with a consistent drive to find ways to improve processes, technology, and fellow employees.

    Responsibilities

    • Serve as the go-to technical lead for high priority technical topics (new product builds, joint application design sessions with enterprise customers, etc.)
    • Consistently find new ways to develop and improve processes and technology
    • Connect lower level technical details to the needs of the business
    • Internal champion of overall code quality, reuse, and extensibility, and serve as Java subject matter expert
    • Play a key role in building, developing, and motivating a great team. Also aid in the professional development and retention of younger staff
    • Promote thought leadership throughout the organization and engage in start-up community activities (Github, StackOverflow, Chicago based meetups)
    • Develop extensive knowledge of GoHealth platform architecture, services, and applications

    Qualifications

    • Bachelor’s Degree in Computer Science, Engineering or similar field is preferred
    • 10+ years of experience in Software Engineering (software design, architecture, implementation, deployment, and support)
    • Proven experience collaborating with multiple business layers, both internal and external, to deliver Java based SaaS products through all aspects of the SDLC
    • Thorough understanding of software development process, automation, and testing
    • Well-rounded experience, with a full stack background in front-end and back-end Java development (strong Java and Javascript experience is required)
    • Front-end experience with Typescript, Javascript, Angular, React, Nodejs and/or Redux helpful
    • Experience with Linux or *BSD, and Open Source tools, frameworks, and technologies
    • Previous leadership experience is required- could be the most senior technical staff, or a CTO of a small company
    • Experience with various hosting solutions (AWS, Heroku, VPS, on-premise, etc.)
    • Fluent on topics of networking, transport protocols, security, and monitoring
    • Deep knowledge of SOA, SOAP/WS, EDI, messaging systems
    • Experience in application profiling, performance monitoring, concurrent systems, JVM garbage collectors and heap management
    • Strong experience with various types of databases/application servers
    • Out-of-the-box thinker, ready to assert their vision and demonstrate passion for their work product

    Additional Information

    • Open vacation policy
    • 401k match program
    • Medical, life, dental, and vision benefits
    • Flexible spending accounts
    • Subsidized gym memberships
    • Commuter and transit benefits
    • Professional growth opportunities
    • Casual dress code
    • Generous employee referral bonuses
    • Happy hours, ping-pong tournaments, and more company-sponsored events
    • GoHealth is an Equal Opportunity Employer

    Data Engineer

    Chicago, IL

    Company Description

    GoHealth has an ambitious mission: to improve the health care system in America. Achieving this mission relies on hiring and developing great people, which is why our team is our top priority. We encourage employees to do their best work through innovation and risk taking. Our environment is fun yet constructive, thanks to leaders whose doors are always open. And most importantly, we’ll never stop investing in you and your career.



    Job Description

    GoHealth is looking for Data Engineers who will be responsible for the design, development, and delivery of data transformation tasks used in transforming data into a format that can be easily analyzed. We are seeking candidates who have experience in data analysis, collection, and optimization for the purpose of informing business decisions. The Data Engineer will work with other team members in owning data pipelines including execution, documentation, maintenance, and metadata management. They will also support the development of the data infrastructure necessary for full scale data science, predictive analytics and machine learning.

    Responsibilities

    • Live the GoHealth Culture and ensure it is represented within the team.
    • Design, develop and deploy optimal extraction, transformation, and loading of data from various GoHealth and external data sources.
    • Monitor, execute and report on all data pipeline tasks while working with appropriate teams to take corrective action quickly, in case of issues.
    • Perform unit testing, system integration testing and assist with user acceptance testing.
    • Adapt data components to accommodate changes in source data and new business requirements.
    • Create and maintain documentation of the technical detail design, operational support and maintenance procedures for all data pipeline tasks.
    • Ensure data quality and compliance with development, architecture, reporting, and regulatory standards throughout entire data pipeline.
    • Collaborate with the rest of the Data Engineering Team, subject matter experts and department leaders to understand, analyze, build and deliver new data-related processes and/or reports.
    • Ability to work with the rest of the Data Engineering Team to cross-train and provide support for other BI tasks such as Cube Maintenance, Data Analytics and Requirements Gathering.

    Qualifications

    • Bachelor’s Degree in computer science or equivalent experience required.
    • 2+ years of experience in the design and development of data pipelines and tasks.
    •  Strong analytical and problem solving ability with strong attention to detail and accuracy.
    • Good understanding of data warehousing concepts and dimensional data modeling.
    • Hands-on experience with troubleshooting performance issues and fine tuning queries.
    • Proven experience extracting data from structured data sources (SQL, Excel, CSV files) and unstructured data sources (Couchbase, Splunk, log files) both on-premise and in the cloud
    • Experience consuming data from web services, SOAP and REST technologies, HTML, XML and JSON.
      Ability to handle multiple tasks and adapt to evolving business and technical environments.
    • Self-starter with the ability to work independently, take initiative, and learn new skills.
    • Excellent written and oral communication skills, with the ability to articulate complex processes to individuals of varying technical abilities
    • Knowledge of version control systems using Git, Bitbucket, SVN, or Team Foundation.
    •  Experience in software engineering practices is preferred.
    • Proficient in at least one programming language: Python, Java, Go, C#, Ruby, C, C++.
    • Experience in Microsoft SQL Server, SSIS, SSRS, Power BI, or Azure is preferred but not required.
    • Familiar with other data warehouse platforms like AWS Redshift or AWS Data Pipeline.

    Additional Information

    • Open vacation policy
    • 401k match program
    • Medical, life, dental, and vision benefits
    • Flexible spending accounts
    • Subsidized gym memberships
    • Commuter and transit benefits
    • Professional growth opportunities
    • Casual dress code
    • Generous employee referral bonuses
    • Happy hours, ping-pong tournaments, and more company-sponsored events
    • GoHealth is an Equal Opportunity Employer