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GoHealth Editorial Process &
Medicare Advisory Team

We make Medicare simple.

At GoHealth,

The highest quality and accuracy of Medicare information is central to the work we do every day.

When people visit GoHealth, they expect recommendations and insight to help them receive the right benefits in the right plan at the right time. Each team member aims to influence a higher standard of Medicare information available by assuring accuracy in every word and straightforward explanations of Medicare and its programs.

How We Work

Whether a reader is facing uncertainty or a changing health condition, our information is up-to-date and accurate.

Your health is important to us. Our process makes sure that you receive comprehensive, knowledgeable, and objective insight on every page.

GoHealth Review Process

We understand that where you get your health information can significantly affect your health care decisions and outcomes. At GoHealth, we strive to gain your trust. That means reviewing our content is as important as writing it. We evaluate each article for a specific subject or whether it thoroughly and accurately answers a particular question. Each member of our Medicare Advisory Team is licensed, and their in-depth, certified knowledge of Medicare helps provide readers with unbiased, accurate, and up-to-date information.

Meet the team of Certified Medicare Advisors

Our Medicare Advisory Team of licensed insurance agents reviews every article we write to ensure the information we provide is accurate and aligns with healthcare protocols.

Ed McClane

Ed McClane

Senior Member Services Specialist

Ed’s mastery of plan details extends beyond Medicare. He is licensed for the Federal Insurance Marketplace in 44 states, where he’s led Open Enrollment initiatives.

Brett Braithwaite

Brett Braithwaite

Team Manager, Member Services Telecare

Brett’s unique perspective on Medicare comes from his transition from finance to health insurance. His knowledge and understanding of consumers provide a critical experience of planning healthcare after 65 and in retirement.

Michael Howard

Michael Howard

Senior Member Services Specialist

Michael has vast knowledge in Special Needs Plans (D-SNPs) that coordinate Medicare and Medicaid.

Selah Lee

Selah Lee

Team Manager, Member Services Telecare

A Licensed Benefits Advisor and a Case Manager, Selah’s experience leading telecare initiatives provide unique Medicare insight.

Shikita Nunnery

Shikita Nunnery

Program Manager, Member Services Telecare

Shikita provides counsel for the critical decision-making process of Medicare enrollees. She brings health strategies to beneficiaries during a benefit selection.

Malinda Cannon

Malinda Cannon

Team Manager, Member Services Telecare

Malinda's specialty is unique cases that include Medicare and Medicaid. She helps coordinate coverage and options to protect people's health and financial well-being.

Stephanie Demus

Stephanie Demus

Member Services Agent

Stephanie counsels beneficiaries on the extent of their benefits and wellness opportunities. She discusses particular health needs and financial situations to determine immediate or long-term coverage options for members.

Eboni Onayo

Eboni Onayo

Member Services Agent

Eboni’s passion for helping people and substantial Medicare knowledge helps to connect members and carriers. She works closely with people every day to find benefit solutions that can seem out of reach.

Cassandra Parker

Cassandra Parker

Member Services Agent

Cassandra’s in-depth knowledge of Medicare programs helps her explain coverage and services. A core component of her expertise is matching people to new plans and helping existing members stay current and amend policies based on their needs.

Kai Martinez

Kai Martinez

Customer Experience Specialist

Derrick Ralphs

Derrick Ralphs

Customer Experience Specialist

Additional Help