GoHealth Members / Verification of Chronic Condition Form
Congratulations on joining a Chronic Condition Special Needs Plan (C-SNP) through GoHealth!
One more step to finalize your enrollment.
How to confirm your eligibility and activate your plan.
To complete the enrollment process, you or your doctor must submit a Verification of Chronic Condition (VCC) form to the insurance carrier. This step ensures that you were matched with a plan that offers the right care coordination and other benefits for your qualifying condition.
How to submit your VCC
Every Insurance carrier has its own form and process for the Verification of Chronic Condition.
Find your carrier and follow the instructions. Submit your form as soon as possible; if your insurance carrier does not receive the form in a timely fashion, you may be disenrolled from your C-SNP.
Note: If you’ve already confirmed your chronic condition with your new plan, there’s no need to take any further action. Reach out to your insurance carrier if you want to confirm that your plan has been activated.
Humana
Fill out the member information at the top of the form.
While Humana does not require you to sign the release authorizing your doctor to share patient information, your doctor’s office might.
Take the form with the top section completed to your doctor’s office. Your doctor’s office will complete and sign the bottom section before returning the form to Humana via the Availity provider portal, fax, or email. The office can also provide verbal verification by phone.
Provider portal: Availity
Fax: 877-889-9936
Email: VCC@humana.com
Verbal verification: 877-271-5229 (M-F 8:00 a.m. – 6:00 p.m. Eastern)
Humana must receive the Verification of Chronic Condition in fewer than 60 days after enrollment, or you will be disenrolled from your C-SNP.
Zing Health
Fill in your doctor’s name and office phone number on the second page of the form. Fill in your name, Medicare number, and date of birth on the third page.
Fax or bring the entire form to your doctor’s office. Your doctor will complete the information about your chronic condition and sign.
Your doctor’s office can either fax or email the completed form to Zing Health or call a recorded line to verbally attest to your condition.
Verbal Recorded Line: 866-946-4458
Fax: 877-289-2295
Email: CSNPVerification@myzinghealth.com
Zing Health must receive verification within 30 days after the start of your coverage.
UnitedHealthcare
Fill out the applicant section, including your name and either your Medicare number or your date of birth.
Give the form to your doctor’s office. Your doctor will complete the top section attesting to your chronic condition and sign.
Your doctor’s office may fax or mail the form to UnitedHealthcare.
UHC Provider Chronic Condition Verification line: 866-868-0615
Fax: 888-950-1170
Mail: United Healthcare
PO Box 30770
Salt Lake City, UT 84130-0770
Anthem Wellpoint
Fill out the patient information section.
Give the form to your doctor’s office to complete and sign.
Within five days, your doctor’s office should return the form by email or fax.
Elevance Health Anthem/Amerigroup Membership Department
Fax: 855-503-2573
Aetna
Fill out Section 1, including your name, date of birth, Medicare number, and phone number.
Give the form to your doctor’s office to complete and sign.
Your doctor’s office may return the form by fax or by secure email.
Fax: 866-756-5514 (Attention: Enrollment Department). Must include a coversheet with no personal health information.
Secure email: VCC@Aetna.com
CarePlus
Fill and sign the top section, including your name, address, and Medicare number, as well as your doctor’s name and phone number.
Give the form to your doctor’s office to complete and sign.
Within five days, your doctor’s office should return the form by mail or fax.
Mail: CarePlus Health Plans
PO Box 14733
Lexington, KY 40513-4642
Fax: 1-855-819-8679
Health Net
Fill in your healthcare provider’s name and your personal information including your name, Medicare number, and date of birth.
Give the form to your doctor’s office to complete and sign.
Your doctor’s office may return the form by fax or verbally attest to your condition by phone.
Fax: 866-214-1992
Phone: 1-800-431-9007
Simply Healthcare
Fill in your personal information, including your name, address, date of birth, gender, Medicare number, and your new plan’s effective date, as well as your doctor’s name and phone number.
Give the form to your doctor’s office to complete and sign.
Within five days, your doctor’s office should return the form by fax.
Fax: 877-577-9042
Simply Healthcare Plans, Inc.
Attn: Enrollment Department
Email: GBDCSNP@anthem.com