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IT Operations

IT Support Analyst

Chicago, IL

GoHealth is seeking an IT Support Analyst to perform triage responsibilities and application support for our technical environment. Members of this team work with a variety of IT equipment and systems including desktops, laptops, network and server infrastructure, in addition to all industry specific software. In this role you will take pride in proactively fine-tuning our environment to anticipate and avoid technical issues as well as rapidly responding to technical issues impacting end users and key business operations. The scope of this role involves the tasks of: providing software diagnostics and support, virtual desktop support, troubleshooting network connectivity issues, supporting office/email applications, and addressing other site wide technical issues.

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IT Support Specialist

Lindon, UT

GoHealth is seeking an IT Support Specialist to help maintain a well-functioning technical environment and the in-house technical hardware, software and system support. Members of this team work with a variety of equipment and systems including desktops, laptops, network connectivity, and both Windows and Mac software. In this role you will take pride in proactively fine-tuning our environment to anticipate and avoid technical issues as well as rapidly responding to technical issues impacting end users and key business operations. You will work with our employees to understand their technical needs, perform workstation installations, provide desktop support and system maintenance, troubleshooting connectivity issues, supporting office/email applications, and addressing other network-wide and desktop-level issues.

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IT Support Specialist

Chicago, IL

GoHealth is seeking an IT Support Specialist to help maintain a well-functioning technical environment and the in-house technical hardware, software and system support. Members of this team work with a variety of equipment and systems including desktops, laptops, network connectivity, and Windows/Mac/Linux software. In this role you will take pride in proactively fine-tuning our environment to anticipate and avoid technical issues as well as rapidly responding to technical issues impacting end users and key business operations. You will work with our employees to understand their technical needs, perform workstation installations, provide desktop support and system maintenance, troubleshooting connectivity issues, supporting office/email applications, and addressing other network-wide and desktop-level issues.

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Manager, IT Infrastructure Operations

Chicago, IL

GoHealth is seeking a Manager of IT Infrastructure Operations to oversee the team and efforts of ensuring smooth infrastructure service operations. This is a brand new role reporting into the Director of IT Operations! You will come in with a proactive and eager mind to help drive the actions of rapidly responding to technical issues impacting end users and key business operations. GoHealth has 4 locations (2 in Chicago) and you will be responsible for the oversight of our overall corporate IT infrastructure in our overall geographical footprint. Building and maintaining relationships cross-functionally will be important to you and at all levels with the organization. 

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