Program Manager, Member Services Telecare
Shikita has an active Health and Medicare License in 47 states and over six years of Health and Life Insurance Experience. Shikita has years of experience assisting individuals through the critical decision-making process of selecting a Medicare plan. As a leader and industry expert on Medicare products and services, she applies health strategy to benefit selection to ensure members get the most from their insurance plan. As a Medicare expert, she supports and trains licensed insurance agents on Medicare products and provides guidance for ethical and regulatory policies.
One of my favorite parts of the job is when people realize everything we can do for them. Most people think we’re here to enroll them in Medicare and are merely a one-stop-shop simply. But we do so much more. It’s usually an eye-opening experience when people realize how much we can help. After enrollment, we support helping them get the most out of their benefits and help them understand just how their plan works to their advantage. We go above and beyond for our members to ensure that they leave feeling confident and satisfied with the information provided.
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