Retention

Enroll members in the right plan.

GoHealth technology helps your customers find the coverage that continues to best service their needs. By doing so, it eliminates the need for them to shop around on their own, potentially finding a plan with a different carrier.

We take your member’s health care management seriously. That’s why we also offer HealthJoy, our mobile concierge service that encourages members to actively manage their health care! 

Retention solutions to actively manage your member’s health care:

  • Real-time plan utilization assistance
  • Symptom check 
  • Appointment scheduling 
  • Provider search
  • Medication cost-optimization 
  • Doctor chat 
  • Video conference with a doctor