Retention

Increase your member loyalty and retention.

Keep those clients you worked so hard to obtain with our proactive and proven retention methods. Did you know? It’s seven times more costly to acquire new customers than it is to retain an existing customer. That’s why we work hard to provide member insight, exceptional customer service, and loyalty programs specifically designed to retain customers.

Values: GoHealth adapts all of your values to ensure your customers are supplied with the best possible representation of your company.

Volume: The volume of our contact center allows us to be consistently available to assist your customers with whatever questions they may have.

Satisfaction: By nurturing new customers in their first months of coverage, we’re able to retain their business by ensuring they have all the materials and information needed to be 100% satisfied with their new insurance policy.