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Technical Program Manager II. Infrastructure


GoHealth Intro: As a leading health insurance marketplace, Go Health’s mission is to improve access to healthcare in America. For customers, enrolling in a health insurance plan is confusing and difficult, and seemingly small differences between plans can lead to significant out-of-pocket costs or lack of access to critical medicines and even providers. We use our technology, agents, and expertise to cut through the confusion and get customers enrolled in a plan with the right coverage and benefits.

Why Apply: GoHealth has established a culture where our employees feel empowered, engaged and inspired. We are looking for builders who will contribute to the long-term health of the company. We also understand that you may not check every box in our requirements list, most applicants don’t! In fact, frequently cited statistics show that women and underrepresented groups apply to jobs only if they meet 100% of the qualifications. GoHealth encourages you to break that statistic and to apply today!

About the role:

The Project Manager II, Infrastructure will play a key role in supporting GoHealth’s core infrastructure technology related to networks, servers, desktops, productivity applications, and backups. The right candidate is passionate about technology, enjoys innovating and thrives in a fast-paced environment. The position requires strong analytical, critical thinking, and communication skills to be successful.

What you’ll do:

  • Lead technical projects from initiation to delivery, ensuring project goals and objectives are met within scope, budget, and timeline.
  • Work with cross-functional teams, stakeholders and vendors to identify project requirements, dependencies, risks, and mitigation plans.
  • Develop project plans, schedules, and budgets, and track project progress, risks, and results.
  • Facilitate communication and collaboration between technical and non-technical teams, and provide regular status reports to stakeholders.
  • Ensure that project deliverables are of high quality and meet customer requirements.
  • Manage project scope, change control, and risk management processes.
  • Drive continuous process improvements and best practices in project management.

What we’re looking for:

  • Strong experience in technical project management, with a proven track record of delivering complex projects on time and within budget.
  • Familiarity with Microsoft technologies, including Windows Server, Cloud, Azure, and Office 365.
  • Knowledge of networking protocols and technologies, including TCP/IP, DNS, DHCP, and VPN helpful.
  • Experience with server and desktop management, including hardware and software deployment, patch management, and security.
  • Ability to lead and motivate cross-functional teams, and manage project stakeholders, vendors, and partners.
  • Strong problem-solving and analytical skills, with attention to detail and ability to handle multiple tasks and prioritize workload.
  • Excellent communication and interpersonal skills, with ability to communicate technical information to non-technical audiences.
  • Bachelor’s degree in Computer Science, Information Technology, or related field.

Location: Hybrid/Chicago

Benefits & Perks

  • Open vacation policy
  • 401(k) program with company match
  • Medical, dental, vision, and life insurance benefits
  • Flexible spending accounts
  • Subsidized gym memberships
  • Commuter and transit benefits
  • Professional growth opportunities
  • Casual dress code
  • Generous employee referral bonuses
  • Happy hours, ping-pong tournaments, and more company-sponsored events
  • GoHealth is an equal opportunity employer