GoHealth Intro: As a leading health insurance marketplace, Go Health’s mission is to improve access to healthcare in America. For customers, enrolling in a health insurance plan is confusing and difficult, and seemingly small differences between plans can lead to significant out-of-pocket costs or lack of access to critical medicines and even providers. We use our technology, agents, and expertise to cut through the confusion and get customers enrolled in a plan with the right coverage and benefits.
Why Apply: GoHealth has established a culture where our employees feel empowered, engaged and inspired. We are looking for builders who will contribute to the long-term health of the company. We also understand that you may not check every box in our requirements list, most applicants don’t! In fact, frequently cited statistics show that women and underrepresented groups apply to jobs only if they meet 100% of the qualifications. GoHealth encourages you to break that statistic and to apply today!
About the role: We are looking for a Strategy Analyst, who is a team player, driven, and highly analytical. You will be the driver for operations, analytics, and strategy of our enrollment team and the post-sale journey, ensuring we are executing on our daily, weekly, and monthly goals to engage with our customers and improve member retention. You will collaborate with key stakeholders from internal business units and external partners to help create a best-in-class experience for our members. A successful Strategy Analyst will be able to make decisions and implement changes based on the data. This role will report to the Manager of Customer Operations.
About the team: The GoHealth Encompass team interacts with hundreds of thousands of GoHealth members with the goal of improving member healthcare journeys, specifically related to their satisfaction with products purchased from GoHealth. The team collaborates with divisions across the company, including Marketing Automation, Sales Operations, Agent Leadership, Technology, Data Analytics, and Revenue Operations.
What you’ll do:
What we’re looking for:
Location: Chicago / Hybrid