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Sales Support Specialist

Illinois (Remote)

  • Job Description
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We are looking for a Sales Support Specialist to assist in managing daily sales operations. The Sales Support Specialist's responsibilities include managing sales contests, ensuring the correct ordering of supplies, seeing to the maintenance and replacement of operational equipment, coordinating with our licensing team, supporting our sales leadership teams, optimizing processes, and liaising with external stakeholders.

To be successful as a Sales Support Specialist, you should be committed to improving agent experiences and able to ensure operational efficiency. Ultimately, a top-notch Operations Specialist should have excellent organizational, people management, and problem-solving skills.

Sales Support Specialist Requirements:

  • Supporting day-to-day sales operations that include working with IT, Telephony, Strategy, Licensing, Workforce Management, and Leadership
  • Optimizing and implementing operational processes and procedures for maximum efficiency while maintaining quality standards.
  • Coordinate logistics for running all sales contests from communicating contests out, sharing results, and ordering prizes.
  • Identifying ways to improve agent experiences.
  • Coordinating on all licensing and appointment tasks between the sales and licensing department.
  • Tracking and reporting on sales performance.
  • Maintaining policy and procedure documents.

Sales Support Specialist Requirements:

  • Bachelor's degree preferred.
  • 2+ years of experience in a similar role.
  • Ability to analyze and improve operational processes.
  • Strong people management and organizational skills.
  • Excellent communication skills, both written and verbal.
  • Strong problem-solving and time management skills.
  • Strong Excel skills.
  • Detail-oriented.

Benefits and Perks

  • Enjoy paid time off
  • 401(k) program with company match
  • Medical, dental, vision, and life insurance benefits
  • Professional growth opportunities
  • Generous employee referral bonuses

Due to the unprecedented nature of COVID-19, GoHealth has decided to protect our current and future employees by managing our business remotely. This is inclusive of interviewing, onboarding, and day-to-day operations. We may return to an office setting once it is safe to do so and follow the guidance of local health authorities and the CDC.  Currently, all employees are working remotely.

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