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Manager, Recruiting Operations and Programs (Remote)


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Have a passion for recruitment strategy and operations? Understand talent systems and analytics? Experienced in high-volume recruiting? If so, let’s talk. GoHealth is looking for a leader to manage and build our recruiting operations team. This position will lead a center of excellence focused on sourcing effectiveness, ATS optimization, onboarding, reporting & analytics, and new recruiting programs. This is an opportunity to make an immediate impact working with a team of outstanding talent acquisition professionals.


  • Implement and assist with improving the recruiting and people team processes within the Talent Acquisition department
  • Manage the applicant tracking system, identifying optimization opportunities at every turn and leading system assessment efforts
  • Design, build, document processes and operational functions to enhance the recruiter/candidate experience
  • Own key recruitment performance reporting with a focus on identifying actionable insights on how to improve our people programs
  • Support candidate sourcing strategies, focusing on execution and partnership with external vendors
  • Manage vendor relationships, serving as the primary contact and administrator on current tools, while also researching new tools for the team to use
  • Oversee a team of on boarding specialists ensuring sales / sales operations candidates move through the hiring funnel efficiently while ensuring a great candidate experience
  • Project manage any new tool implementation, including rollout, education, and maintenance
  • Partner across all levels of recruiting leadership to provide data that will lead to more informed decision making
  • Make recommendations to improve existing data-collection methodologies
  • Maintain and improve internal documentation on workflow, processes, and procedures
  • Support recruiting leadership on developing analytics capability/literacy across the organization
  • Conduct ad-hoc reporting to support evolving business needs, time sensitive data requests to inform recruiting operations and insights to inform strategic initiatives


  • 5+ years or TA / TA Operations with an emphasis on sourcing and operations
  • Strong ATS/CRM knowledge of multiple platforms, including Greenhouse
  • Must have at least 1 year experience leading recruiting technology project such as ATS/CRM implementation, upgrade or migration
  • Ability to influence sourcing partners and inspire change using data to support decisions
  • Experience managing a team of at least 5 associates


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