As a GoHealth Insurance Advocate you will field inbound customer calls and conduct outbound sales calls to potential leads to assess their insurance needs. You will partner with our Sales Agents to share the necessary information to assist them in finalizing a plan that meet the customer's needs. You will be an advocate in GoHealth's mission to connect Americans with healthcare options. You will receive paid training with an established career path for professional growth. You will report to a Team Manager.

Frequently cited statistics show that women and underrepresented groups apply to jobs only if they meet 100% of the qualifications. GoHealth encourages you to break that statistic and to apply. No one ever meets 100% of the qualifications. We look forward to your application.

Responsibilities:

Be a talent ambassador by providing an excellent consumer experience for all callers
Screen inbound consumer's sales calls and transfer to the appropriate sales team to complete insurance buying process
Conduct outbound calls to potential customers
Navigate multiple systems while conducting calls with customers.
Learn and understand areas of the Federal Centers for Medicare and Medicare Services (CMS) and State legal standards for the insurance industry

Skills and Experience:

1+ years of Sales, Customer Service or Retail experience
1+ year of excellent Customer Service Skills
Basic computer proficiency, including the Microsoft Office Suite
1+ years of experience within a sales goal/metric environment
Achieve team and company performance goals
High School diploma
Evening and weekend hours

Benefits and Perks:

Performance based incentives
Paid time off
401k program with company match
Employee Stock Purchasing Plan
Medical, dental, vision, and life insurance benefits
Professional growth opportunities
Generous employee referral bonuses
Employee interest clubs
Charitable events
Monthly event calendars, newsletters and wellness activities
Birthday celebration recognition
Work From Home Stipend
GoHealth is an Equal Opportunity Employer

Due to the unprecedented situation of COVID-19, GoHealth has decided to protect our current and future employees by managing our business remotely. This is inclusive of interviewing, onboarding and each role day-to-day. Please consider that our roles will not be remote long-term and will return to an office setting once we're safe to do so following the guidance of local health authorities’ and the CDC