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Instructional Designer


GoHealth Instructional Designer will help build GoHealth’s learning strategy. The Instructional Designer will oversee the design of agent and leadership development training programs with measurable performance outcomes. These programs and learning approaches will align with our needs and remain in tune with GoHealth’s, sales-driven culture. This is a growing department and your expertise on developing training programs will have an impact on the growth of 300+ sales agents. This is a great role for someone that enjoys seeing their work being implemented throughout a growing company. You will report to the Instructional Design Manager.

Frequently cited statistics show that women and underrepresented groups apply to jobs only if they meet 100% of the qualifications. GoHealth encourages you to break that statistic and to apply. No one ever meets 100% of the qualifications. We look forward to your application.


  • Apply current instructional design theory and best practices to create effective learning and training products.
  • Work with subject matter experts and clients to collect necessary information to design and develop education solutions.
  • Design and develop highly effective training curriculum that adheres to current instructional design theory, adult learning principles, and best practices
  • Create blended learning solutions, including e-learnings, microlearnings, simulations, gamification, facilitator and participant guides, process documentation, infographics, and coaching and job aids
  • Collaborate with subject matter experts to learn information necessary to create clear, comprehensive training material
  • Create Facilitator and Participant Learning Guides.
  • Review and continuously improve existing training content based on feedback from agents and sales leadership
  • Design and develop learning for continuing education program that addresses business needs to ensure KPI and metrics are met
  • Build assessments that gauge if critical skills and competencies are met

Skills & Requirements:

  • Bachelor’s degree or Associates Degree in a related field helpful but not required. 
  • 2+ years instructional design experience in a corporate or academic setting 
  • Experience using Articulate 360 Suite
  • Be able to work cross functionally with our internal and external resources in order to develop project deliverables.
  • Ability to handle multiple projects concurrently.
  • Exceptional attention-to-detail and organization skills
  • Ability to translate complex information into easily understandable content
  • Strong verbal and written communication skills
  • Excellent relationship building skills

Benefits & Perks: 

  • Open vacation policy because work life balance is important
  • 401k program with company match
  • Employee Stock Purchase Program
  • Medical, dental, vision, and life insurance benefits
  • Paid maternity and paternity leave
  • Professional growth opportunities
  • Generous employee referral bonuses
  • Employee Resource Groups
  • Work from Home Stipend
  • GoHealth is an Equal Opportunity Employer

Due to the unprecedented situation of COVID-19, GoHealth has decided to protect our current and future employees by managing our business remotely. This is inclusive of interviewing, onboarding and each role day-to-day. Please consider that our roles will not be remote long-term and will return to an office setting once we're safe to do so following the guidance of local health authorities and the CDC