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Inside Sales Program Manager

Charlotte, NC

GoHealth Inside Sales Program Managers are leaders of agent teams that sell health or life insurance products to customers. Program Managers are experienced in team coaching, sales techniques, sales production and performance metrics. Our top performing Program Managers are motivated and driven by constant business challenges, are passionate leaders and excel at driving performance. If you want to have a direct impact on business goals, lead a team and start a career path within an elite sales organization, join us today.

 Responsibilities:

  • The Program Manager will be responsible for both team and individual agent performance
  • Onboard, manage and coach team managers in order to drive improvements across the sales floor
  • Track, understand, and be held accountable to various program metrics, such as sales production, conversion rates, and more
  • Learn and Serve as subject matter expert within the health insurance industry
  • Understand GoHealth’s compliance and regulatory needs, in order to drive compliant team member behavior

Skills and Experience:

  • Minimum of an Associate’s Degree or above
  • 5-7 years of managing a team
  • Health insurance sales experience a plus
  • Business-minded and can articulate sales team performance from a business standpoint (productivity, profit/loss, agent costs, etc.)
  • Outstanding communication and interpersonal skills, with proven ability to coach and develop
  • Thrives in fast-paced, exciting, and performance-driven environment
  • Flexibility to work some evening and weekend hours. Our office is open from 7am to 7pm throughout the year and 7am to 10pm in peak season.

 Benefits & Perks:

  • Open vacation policy
  • 401k program with company match
  • Medical, dental, vision, and life insurance benefits
  • Flexible spending accounts
  • Commuter and transit benefits
  • Professional growth opportunities
  • Casual dress code
  • Generous employee referral bonuses
  • Charitable events
  • Monthly Event Calendar
  • Birthday, Anniversary Recognition
  • Onsite Cafeteria
  • GoHealth is an Equal Opportunity Employee