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Front Desk Assistant


GoHealth Intro:

GoHealth is a leading health insurance marketplace and Medicare-focused digital health company. Through the efficient, multi-tiered guidance of our highly specialized licensed insurance agents, GoHealth meets Medicare consumers where they are in their enrollment journeys and empowers them to choose the plan and carrier best suited for their healthcare needs. Our extensive industry expertise, including the use of data science and machine learning with key investments in proprietary technology, helps consumers cut through the confusion and enroll confidently.

Why Apply:

As an industry leader in the Medicare marketplace, we are compelled to not only embrace change but to actively be the change to adapt to our consumers complex needs. We believe in hiring risk-takers, innovators, and collaborators within our industry to create individualized, simplified healthcare solutions for our beneficiaries.

Our #TeamGoHealth employees are at the core of our collective success; that's why we are committed to discovering the best in-class talent and ensuring that each team member receives the development tools and support they need to flourish in their professional endeavors.

We also understand that you may not check every box in our requirements list -- most applicants don’t! In fact, frequently cited statistics show that women and underrepresented groups apply to jobs only if they meet 100% of the qualifications. GoHealth encourages you to break that statistic and to apply today!

About the role: The Front Desk Assistant is responsible for ensuring that the front desk reception area is operating smoothly and efficiently.  They will greet visitors, employees, clients and other guests professionally.   

What you’ll do:

  • Greet and check-in visitors and candidates, notify appropriate personnel of visitors, assist in minimizing visitor wait time while following building security procedures
  • Distribute, sort and forward incoming corporate emails and mail
  • Report facility related issues and place appropriate signage when necessary
  • Handle day-to-day administrative tasks and serve as administrative/shipping shift back-up
  • Address and complete task tickets in reasonable time frame
  • Assist with building access card maintenance
  • Maintain office supply/snack inventory and reorder when required
  • Help track department expenses for location
  • Assist with company event planning and other special projects as necessary
  • Update department Intranet space
  • Participate in emergency training and organize related procedures
  • Bring a smile and a great attitude to the office, every day!

What we’re looking for:

  • 1-3 years of experience in a Front Desk Assistant or equivalent role
  • Can sit or be in one place for extended periods of time
  • Computer proficiency with intermediate knowledge of MS Office Suite (Word, Excel, PowerPoint)
  • Entrepreneurial spirit and desire for consistent improvement
  • Self-driven with a willingness to learn and take on additional responsibilities as needed
  • Professional and motivated self-starter
  • Adaptable to change and possesses the ability to wear many hats
  • Calm demeanor with a “Can Do” attitude
  • Excellent written and verbal communication skills
  • Detail oriented with exceptional time management and prioritization skills
  • Able to work on site, out of our River North office Monday through Friday

Benefits and Perks:

  • Open vacation policy because work life balance is important
  • 401k program with company match
  • Employee Stock Purchase Program
  • Medical, dental, vision, and life insurance benefits
  • Paid maternity and paternity leave
  • Professional growth opportunities
  • Generous employee referral bonuses
  • Employee Resource Groups
  • GoHealth is an Equal Opportunity Employer


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