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Account Manager

Chicago, IL

GoHealth’s Partnership Performance team collaborates with a wide variety of strategic companies in the insurance ecosystem to scale production across the Medicare and U65 insurance markets for various business units with GoHealth. As an Account Manager, you'll serve as the primary point of contact for several external partnership accounts, acting as an internal champion to optimize and expand the relationships. In this highly collaborative role, you will work with operational teams to ensure accounts are set up for success, management to ensure sales KPIs are met, and GoHealth executives to capitalize on opportunities for account expansion. The ideal candidate will be able to effectively balance client needs with GoHealth business goals and find creative solutions when parties’ goals are not aligned.

Frequently cited statistics show that women and underrepresented groups apply to jobs only if they meet 100% of the qualifications. GoHealth encourages you to break that statistic and to apply. No one ever meets 100% of the qualifications. We look forward to your application.

Responsibilities:

  • Serve as primary point of contact for several external partnership accounts
  • Understand key goals and business requirements of assigned accounts and effectively communicate these to GoHealth team members responsible for execution
  • Own KPIs and financial performance of assigned accounts, working in close collaboration with Operations to quickly address any issues and continually improve performance
  • Monitor trends in assigned accounts, recommend strategies to optimize performance, and drive these enhancements to conclusion
  • Identify innovative ways to expand relationships, grow revenue, and ensure client satisfaction
  • Facilitate regular strategic reviews with client
  • Form deep relationships with all stakeholders at assigned accounts, from day-to-day operational contacts to executive leaders

Skills and Experience:

  • Bachelor’s degree with 2+ years of professional experience in B2B account management, strategy, or sales
  • Prior experience in the health insurance industry, specifically Medicare is a plus, but not required
  • Extremely strong interpersonal and relationship-building skills to build rapport with external client partners and stakeholders
  • Strategic thinker who can view overall account opportunity at a macro level
  • Proven ability to form an analysis and drive resulting recommendations through completion
  • Determined problem solver who finds efficient ways to meet client needs
  • Ability to flex between quantitative and qualitative analysisd
  • Ability to travel 20-30% of the time (post COVID) 

Benefits and Perks: 

  • Open vacation policy because work life balance is important
  • 401k program with company match
  • Employee Stock Purchase Program
  • Medical, dental, vision, and life insurance benefits
  • Paid maternity and paternity leave
  • Professional growth opportunities
  • Generous employee referral bonuses
  • Employee Resource Groups
  • Work from Home Stipend
  • GoHealth is an Equal Opportunity Employer

Due to the unprecedented situation of COVID-19, GoHealth has decided to protect our current and future employees by managing our business remotely. This is inclusive of interviewing, onboarding and each role day-to-day. Please consider that our roles will not be remote long-term and will return to an office setting once we're safe to do so following the guidance of local health authorities’ and the CDC.