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Sales & Benefits Consulting

Bilingual Medicare Sales Specialist

Chicago, IL

As a Bilingual GoHealth Insurance Sales Specialist, you will assist individuals in Spanish through the important decision-making process of selecting a Medicare plan that matches their needs with the optimal product and service. The Insurance Sales Specialist will be responsible for providing outstanding customer satisfaction while achieving monthly sales goals. Your training is paid for, attractive career paths are available, and merit-based incentives are available to all of our agents when you join a growing and competitive team within a fun and supportive work environment.

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Bilingual Medicare Sales Specialist

Charlotte, NC

As a Bilingual GoHealth Insurance Sales Specialist, you will assist individuals in Spanish through the important decision-making process of selecting a Medicare plan that matches their needs with the optimal product and service. The Insurance Sales Specialist will be responsible for providing outstanding customer satisfaction while achieving monthly sales goals. Your training is paid for, attractive career paths are available, and merit-based incentives are available to all of our agents when you join a growing and competitive team within a fun and supportive work environment.

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Client Support Specialist $35k+/year

Lehi, UT

As a GoHealth Client Support Specialist you will field inbound customer calls and conduct outbound sales calls to potential leads to assess their insurance needs. You will partner with our Sales Agents to share the necessary information to assist them in finalizing a plan that meet the customer’s needs. You will be a key player in GoHealth’s mission to connect Americans with healthcare options. This is currently a remote position but is expected to return to the Lindon, UT office at a later date. The position offers fully paid training with an established career path for professional growth.

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Customer Service Representative

Lehi, UT

Our GoHealth Insurance Advocates field inbound and conduct outbound sales calls. GoHealth top performing advocates are able to quickly process high quality information about their consumers and transfer to the appropriate sales team to complete insurance buying process.  As an advocate  your customer service or sales background will help lead you towards success and growth within the organization.

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Customer Service Representative $35k+/year

Utah (Virtual)

As a GoHealth Customer Service Representative you will field inbound customer calls and conduct outbound sales calls to potential leads to assess their insurance needs. You will partner with our Sales Agents to share the necessary information to assist them in finalizing a plan that meet the customer’s needs. You will be a key player in GoHealth’s mission to connect Americans with healthcare options. This is currently a remote position but is expected to return to the Lindon, UT office at a later date. The position offers fully paid training with an established career path for professional growth.

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Entry-Level Customer Service Representative

Charlotte, NC

As a GoHealth Customer Support Representative you will field inbound customer calls and conduct outbound sales calls to potential leads while assessing their insurance needs. You will partner with our Sales Agents to share the necessary information to assist them in finalizing a plan that meet the customer’s needs. This is a remote position but will return to the Charlotte, NC office at a later date. You will receive paid training with an established career path for professional growth.You will report to a team manager.Frequently cited statistics show that women and underrepresented groups apply to jobs only if they meet 100% of the qualifications. GoHealth encourages you to break that statistic and to apply. No one ever meets 100% of the qualifications. We look forward to your application.Responsibilities:Screen inbound consumer’s sales calls and transfer to the appropriate sales team to complete insurance buying processLearn insurance product offerings from several insurance carriers such as major medical, Medicare Advantage, Medicare Supplement, prescription drug plans, and other ancillary health products.Conduct outbound calls to potential customersBe a brand ambassador by providing an excellent consumer experience and enjoy helping the aging and disabled community.Meet set personal and team performance and sales goals Continue to increase you insurance expertise by completing training and insights Skills and Experience:1+ years of Sales, Customer Service or Retail experienceExperience providing excellent customer service Experience meeting performance and sales goalsBasic computer proficiency, including Microsoft OfficeHigh School diploma requiredEvening and weekend hours requiredLearn and understand areas of the Federal Centers for Medicare and Medicare Services (CMS) and State legal standards for the insurance industryBenefits and Perks

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Inside Sales Specialist

Chicago, IL

As a GoHealth Insurance Sales Specialist you will assist individuals through the important decision-making process of selecting a Medicare plan that matches their needs with the optimal product and service. The Insurance Sales Specialist will be responsible for providing outstanding customer satisfaction while achieving monthly sales goals. Your training is paid for,  attractive career paths are available, and merit-based incentives are available to all of our agents when you join a growing and competitive team within a fun and supportive work environment.

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Inside Sales Specialist

Lindon, UT

As a GoHealth Insurance Inside Sales Specialist you will assist individuals through the important decision-making process of selecting a Medicare plan that matches their needs with the product and service. The Insurance Sales Specialist will provide outstanding customer satisfaction while achieving monthly sales goals. Your training is paid for, attractive career paths are available, and merit-based incentives are available to all of our agents when you join a growing team within a fun and supportive work environment. You will report to a team manager. Frequently cited statistics show that women and underrepresented groups apply to jobs only if they meet 100% of the qualifications. GoHealth encourages you to break that statistic and to apply. No one ever meets 100% of the qualifications. We look forward to your application.Responsibilities:Sell health insurance plans and products to our customers from inbound calls customers. No cold calling.Guide consumers through the health insurance policy selection and application process and serve as an expert for health insurance enrollments. Learn insurance product offerings from several insurance carriers such as major medical, Medicare Advantage, Medicare Supplement, prescription drug plans, and other ancillary health products.Be a brand ambassador by providing an excellent consumer experience and enjoy helping the aging and disabled community.Meet set personal and team performance and sales goals Continue to increase you insurance expertise by completing training and insights Skills and Experience:Experience providing outstanding customer service Work and excel in a sales environment that requires meeting goals and quotas Experience navigating multiple systems while conducting callsWill complete all state licensing exam requirements Understand how to comply with Federal CMS and State legal standards.Benefits and PerksPerformance-based incentivesPaid time off401k program with company matchEmployee Stock Purchasing PlanMedical, dental, vision, and life insurance benefitsProfessional growth opportunitiesGenerous employee referral bonusesEmployee interest clubsCharitable eventsMonthly event calendars, newsletters and wellness activitiesBirthday celebration recognitionWork From Home StipendGoHealth is an Equal Opportunity Employer#LI-AN1

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Inside Sales Specialist

Charlotte, NC

As a GoHealth Insurance Sales Specialist you will assist individuals through the important decision-making process of selecting a Medicare plan that matches their needs with the optimal product and service. The Insurance Sales Specialist will be responsible for providing outstanding customer satisfaction while achieving monthly sales goals. Your training is paid for,  attractive career paths are available, and merit-based incentives are available to all of our agents when you join a growing and competitive team within a fun and supportive work environment.

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Insurance Advocate

Charlotte, NC

Our GoHealth Insurance Advocates field inbound and conduct outbound sales calls. GoHealth top performing advocates are able to quickly process high quality information about their consumers and transfer to the appropriate sales team to complete insurance buying process.  As an advocate  your customer service or sales background will help lead you towards success and growth within the organization.

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Insurance Advocate

Utah (Virtual)

A GoHealth Insurance Advocate will conduct outbound sales calls and field inbound sales calls in to our Sales Center. You will learn GoHealth processes and quickly assimilate information to meet sales/call handling quotas while recording high-quality information about customer information and contact results. As an advocate your call center, customer service or sales background will help expand our Health Insurance Advocate team! You will report to a team manager will the possibility of internal growth.

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Medicare Sales Speciaist - Training Begins January 2021

Columbus, OH (Virtual)

Enroll Americans in the coverage they need from the safety of their home – and yours. You'll be supported by our industry-leading tech capabilities and products, from our proprietary quoting and enrollment tool to brand-new equipment. We’ve also launched a Remote Support team to ensure there are no disruptions to your sales workflow. Our management team is dedicated to your success as a virtual professional, and you will be supported and coached along the way so you can grow in your career. It’s an exciting time to be part of GoHealth – join us!

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Medicare Sales Specialist

Lindon, UT

As a GoHealth Medicare Sales Specialist you will assist individuals through the important decision-making process of selecting a Medicare plan that matches their needs with the optimal product and service. The Medicare Sales Specialist will be responsible for providing outstanding customer satisfaction while achieving monthly sales goals. Your training is paid for,  attractive career paths are available, and merit-based incentives are available to all of our agents when you join a growing and competitive team within a fun and supportive work environment.

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Medicare Sales Specialist

Chicago, IL

As a GoHealth Medicare Sales Specialist, you will assist individuals through the important decision-making process of selecting a Medicare plan that matches their needs with the optimal product and service. The Medicare Sales Specialist will be responsible for providing outstanding customer satisfaction while achieving monthly sales goals. Your training is paid for,  attractive career paths are available, and merit-based incentives are available to all of our agents when you join a growing and competitive team within a fun and supportive work environment.

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Medicare Sales Specialist

Charlotte, NC

GoHealth Medicare Sales Specialist will assist individuals through the important decision-making process of selecting a Medicare plan that matches their needs with the optimal product and service. As an insurance sales consultant you will provide outstanding customer service to your customers while achieving monthly sales goals. If you are motivated to achieve your sales license and learn the medicare sales industry and an attractive career path with growth and success, while be rewarded with merit-based incentives, then come join our elite sales organization.

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Operations Support Specialist

Charlotte, NC

The GoHealth Operations Support Specialist will guide communication between the corporate marketplace team and the benefit center to achieve business service level goals and maximize sales team efficiency. You will contribute to the team’s goals by creating processes, improving inefficiencies, increasing tracking accuracy, and completing business important tasks that allow agents and managers to do their job. If you excel working with deadlines and can build partnerships with leaders then we encourage you apply and join our team.Frequently cited statistics show that women and underrepresented groups apply to jobs only if they meet 100% of the qualifications. GoHealth encourages you to break that statistic and to apply. No one ever meets 100% of the qualifications. We look forward to your application.ResponsibilitiesProvide administrative support to the Tier 1 departmentProduce routine reporting documents and spreadsheetsReport and reconcile on agent submissions, bonuses and attendance.Communicate updated internal procedures to the Tier 1 staffOn-board and off-board newly hired and terminated employeesCoordinate promotions, team alignments, and disciplinary actions with Human ResourcesGuide communication between sales teams and other supportive departmentsMake recommendations to managers to improve the efficiency, productivity and optimization of sale procedures.Perform other tasks as directed by Program Director or VPSkills and Experience1+ years of administrative support experience in a fast and high pressured environmentBachelor’s degreeExperience with Excel (Spreadsheets) and PowerPointExperience creating processes and change management communication Experience meeting deadlines with an understanding of urgencyBenefits and Perks:

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Sales Center Quality Assurance Analyst

Charlotte, NC

As a Sales Center Quality Assurance Analyst, you will be responsible for attesting to the quality of the customer service provided by our agents. You will routinely work with other Quality Assurance analysts and business leaders to ensure that performance, compliance and consistency in scoring our agents are being followed. You will identify areas of improvement, make suggestions and contribute to the our overall customer service quality. 

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Sales Support Specialist

Lindon, UT

GoHealth Sales Support Specialist will act as the liaison between our marketplace team and sales benefit center to achieve business service level objectives and maximize sales team efficiency. You will act as an administrator to our team of sales managers, contribute to sales team’s goals by creating processes, generate reports, improve inefficiencies, increase tracking accuracy of sales metrics, and complete business critical tasks that allow agents and managers to do their job efficiently. Join a growing company whose mission is help Americans access healthcare.

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Sales Support Specialist

Charlotte, NC

GoHealth Sales Support Specialist will guide communication between our marketplace team and sales benefit center to achieve business service level goals and maximize sales team efficiency. You will be an administrator to our team of sales managers, contribute to sales team’s goals by creating processes, produce reports, improve inefficiencies, increase tracking accuracy of sales metrics, and complete business essential tasks that allow agents and managers to do their job. Join a growing company whose mission is help Americans access healthcare.Frequently cited statistics show that women and underrepresented groups apply to jobs only if they meet 100% of the qualifications. GoHealth encourages you to break that statistic and to apply. No one ever meets 100% of the qualifications. We look forward to your application.ResponsibilitiesWork with managers to ensure adherence levels to maximize productivityReconcile/track/audit submissions, bonus, and attendanceReport on team contests and prizesWork with in-house licensing team to gather required information for agents to get appointed/licensedEnsure that all agents are equipped with the tools they need from a technical standpoint Correct inaccuracies in insurance plan info pages, and work with member services to avoid issues (Bonus Reconciliation Reports, etc.)Be the liaison between the benefit center sales team and licensing department (Accountability Report, etc.)Make recommendations to improve the efficiency and optimization of processesStay current on internal proceduresPerform other tasks as directed by Program Manager or Program DirectorSkills and Experience:1+ years of experience in a call center of similar environmentBachelor’s degreeExperience with Excel (can maintain complex spreadsheets)/PowerPoint/Word/)Experience creating or improving processesCan complete all licensing requirements (with GoHealth's financial help) or have a pre-existing valid insurance licenseProject management with deadlines and an understanding of urgencyHave problem solving skillsStrong organizational and planning skillsBenefits and Perks

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TeleCare Member Services Agent

Lindon, UT

GoHealth is looking for new members to join its growing Telecare team! A GoHealth Telecare Member Services team member provides support and services to clients who have purchased and enrolled in Medicare plans with GoHealth. You'll create an outstanding experience for new members as they get to know their new health insurance plan and supporting our existing members as questions or issues about their plan may arise. Come join a team with a culture centered around building lasting relationships with GoHealth’s members!Frequently cited statistics show that women and underrepresented groups apply to jobs only if they meet 100% of the qualifications. GoHealth encourages you to break that statistic and to apply. No one ever meets 100% of the qualifications. We look forward to your application.ResponsibilitiesEngage with existing members, delivering high-quality customer service and helping them navigate their new health insurance planEducate members on information about plan benefits and how to use their insurance plan benefits Work with your manager to investigate and resolve member complaints and escalationsSell and cross-sell services to meet member needsUnderstand all products that GoHealth offersWork on special projects for the GoHealth Telecare team, expanding the services provided, and value delivered to membersWork simultaneously with multiple computers, applications, and databasesEnsure members are satisfied with their purchases and see GoHealth's TeleCare team as a partner in their continued health journeySkills and ExperienceExperience responding to customers inquiries and requestsExperience with Excel (can maintain complex spreadsheets) and PowerPointExperience providing customer service Previous sales experience or member services experienceProvide availability with flexible schedule1+ years’ experience in sales, retention, or member services settingLicense in Health at time of applicationBenefits and PerksPerformance-based incentivesPaid time off401k program with company matchEmployee Stock Purchasing PlanMedical, dental, vision, and life insurance benefitsProfessional growth opportunitiesGenerous employee referral bonusesEmployee interest clubsCharitable eventsMonthly event calendars, newsletters and wellness activitiesBirthday celebration recognitionWork From Home StipendGoHealth is an Equal Opportunity Employer#LI-AN1

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TeleCare Member Services Agent

Charlotte, NC

GoHealth is looking for new members to join its growing Telecare team! A GoHealth Telecare Member Services team member provides support and services to clients who have purchased and enrolled in Medicare plans with GoHealth. You'll be responsible for creating an outstanding experience for new members as they get to know their new health insurance plan and supporting our existing members as questions or issues about their plan may arise. Come join a team with a culture centered around building lasting relationships with GoHealth’s members!

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TeleCare Member Services Agent

Chicago, IL

GoHealth is looking for new members to join its growing Telecare team! A GoHealth Telecare Member Services team member provides support and services to clients who have purchased and enrolled in Medicare plans with GoHealth. You'll be responsible for creating an outstanding experience for new members as they get to know their new health insurance plan and supporting our existing members as questions or issues about their plan may arise. Come join a team with a culture centered around building lasting relationships with GoHealth’s members!

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Virtual Medicare Benefit Consultant

Phoenix, AZ (Virtual)

Enroll Americans in the coverage they need from the safety of their home – and yours. You'll be supported by our industry-leading tech capabilities and products, from our proprietary quoting and enrollment tool to brand-new equipment. We’ve also launched a Remote Support team to ensure there are no disruptions to your sales workflow. Our management team is dedicated to your success as a virtual professional, and you will be supported and coached along the way so you can grow in your career. It’s an exciting time to be part of GoHealth – join us!

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Virtual Medicare Sales Consultant

Illinois (Virtual)

Enroll Americans in the coverage they need from the safety of their home – and yours. You'll be supported by our industry-leading tech capabilities and products, from our proprietary quoting and enrollment tool to brand-new equipment. We’ve also launched a Remote Support team to ensure there are no disruptions to your sales workflow. Our management team is dedicated to your success as a virtual professional, and you will be supported and coached along the way so you can grow in your career. It’s an exciting time to be part of GoHealth – join us!

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Virtual Medicare Sales Consultant

Tampa, FL (Virtual)

Enroll Americans in the coverage they need from the safety of their home – and yours. You'll be supported by our industry-leading tech capabilities and products, from our proprietary quoting and enrollment tool to brand-new equipment. We’ve also launched a Remote Support team to ensure there are no disruptions to your sales workflow. Our management team is dedicated to your success as a virtual professional, and you will be supported and coached along the way so you can grow in your career. It’s an exciting time to be part of GoHealth – join us!

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Virtual Medicare Sales Consultant

North Carolina (Virtual)

Enroll Americans in the coverage they need from the safety of their home – and yours. You'll be supported by our industry-leading tech capabilities and products, from our proprietary quoting and enrollment tool to brand-new equipment. We’ve also launched a Remote Support team to ensure there are no disruptions to your sales workflow. Our management team is dedicated to your success as a virtual professional, and you will be supported and coached along the way so you can grow in your career. It’s an exciting time to be part of GoHealth – join us!

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Virtual Medicare Sales Consultant

Utah (Virtual)

Enroll Americans in the coverage they need from the safety of their home – and yours. You'll be supported by our industry-leading tech capabilities and products, from our proprietary quoting and enrollment tool to brand-new equipment. We’ve also launched a Remote Support team to ensure there are no disruptions to your sales workflow. Our management team is dedicated to your success as a virtual professional, and you will be supported and coached along the way so you can grow in your career. It’s an exciting time to be part of GoHealth – join us!

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Virtual Medicare Sales Consultant

Columbus, OH (Virtual)

Enroll Americans in the coverage they need from the safety of their home – and yours. You'll be supported by our industry-leading tech capabilities and products, from our proprietary quoting and enrollment tool to brand-new equipment. We’ve also launched a Remote Support team to ensure there are no disruptions to your sales workflow. Our management team is dedicated to your success as a virtual professional, and you will be supported and coached along the way so you can grow in your career. It’s an exciting time to be part of GoHealth – join us!

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