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Director of Operations

North Carolina

GoHealth is looking for an experienced Director of Operations to oversee the Quality Assurance teams located in multiple sales center locations. This is a great time to join a growing company as we continue to expand within the health tech market and significantly increase the size of the QA team in 2021. You will report to the Vice President of Operations and will partner with Senior Management across multiple business units to ensure consumers are receiving exceptional customer service from our sales insurance agents and ensure that compliance processes are followed. You will be balancing tactical day-to-day management of a team with identifying, articulating, designing and implementing initiatives that integrate processes, people and technology that set the QA team up as a strategic asset and partner to multiple stakeholder groups within the organization

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Director of Training

North Carolina

GoHealth is in search of a Director of Training. In partnership with strategic sales leadership, operations and other cross-functional partners, this role will effectively execute the GoHealth onboarding of new managers and agents to support various lines of healthcare business.  Providing leadership to the learning lab and nesting teams, the Director will support projects related to new carrier implementations, streamline processes, provide transparent reporting, and expedite the speed at which agents become RTS (ready to sell).

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Instructional Designer

Illinois

GoHealth Instructional Designer will help build GoHealth’s learning strategy. The Instructional Designer will oversee the design of agent and leadership development training programs with measurable performance outcomes. These programs and learning approaches will align with our needs and remain in tune with GoHealth’s, sales-driven culture. This is a growing department and your expertise on developing training programs will have an impact on the growth of 300+ sales agents. This is a great role for someone that enjoys seeing their work being implemented throughout a growing company. You will report to the Instructional Design Manager.

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Instructional Designer

Utah

GoHealth Instructional Designer will help build GoHealth’s learning strategy. The Instructional Designer will oversee the design of agent and leadership development training programs with measurable performance outcomes. These programs and learning approaches will align with our needs and remain in tune with GoHealth’s, sales-driven culture. This is a growing department and your expertise on developing training programs will have an impact on the growth of 300+ sales agents. This is a great role for someone that enjoys seeing their work being implemented throughout a growing company. You will report to the Instructional Design Manager.

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Instructional Designer

North Carolina

GoHealth Instructional Designer will help build GoHealth’s learning strategy. The Instructional Designer will oversee the design of agent and leadership development training programs with measurable performance outcomes. These programs and learning approaches will align with our needs and remain in tune with GoHealth’s, sales-driven culture. This is a growing department and your expertise on developing training programs will have an impact on the growth of 300+ sales agents. This is a great role for someone that enjoys seeing their work being implemented throughout a growing company. You will report to the Instructional Design Manager.

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Instructional Designer

Arizona

GoHealth Instructional Designer will help build GoHealth’s learning strategy. The Instructional Designer will oversee the design of agent and leadership development training programs with measurable performance outcomes. These programs and learning approaches will align with our needs and remain in tune with GoHealth’s, sales-driven culture. This is a growing department and your expertise on developing training programs will have an impact on the growth of 300+ sales agents. This is a great role for someone that enjoys seeing their work being implemented throughout a growing company. You will report to the Instructional Design Manager.

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Instructional Designer

Florida

GoHealth Instructional Designer will help build GoHealth’s learning strategy. The Instructional Designer will oversee the design of agent and leadership development training programs with measurable performance outcomes. These programs and learning approaches will align with our needs and remain in tune with GoHealth’s, sales-driven culture. This is a growing department and your expertise on developing training programs will have an impact on the growth of 300+ sales agents. This is a great role for someone that enjoys seeing their work being implemented throughout a growing company. You will report to the Instructional Design Manager.

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Instructional Designer

Ohio

GoHealth Instructional Designer will help build GoHealth’s learning strategy. The Instructional Designer will oversee the design of agent and leadership development training programs with measurable performance outcomes. These programs and learning approaches will align with our needs and remain in tune with GoHealth’s, sales-driven culture. This is a growing department and your expertise on developing training programs will have an impact on the growth of 300+ sales agents. This is a great role for someone that enjoys seeing their work being implemented throughout a growing company. You will report to the Instructional Design Manager.

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Instructor, Licensing Services

Utah

Our Instructor of Licensing Services is responsible for facilitating and measuring the effectiveness of GoHealth’s Producer license training and certification programs. In this role, you will be responsible for training delivery, providing input to the design and measurement of programs, assessing candidate readiness, and implementing interventions to ensure a successful outcome. The Instructor of Licensing Services will play a vital role in the success of on-boarding our new sales agents.

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LMS Administrator

Illinois

A key member of the Learning Design and Technology team, the Learning Management System Administrator will provide technical and administrative support the learning management system. This role will drive initiatives that align with our needs and remain in tune with GoHealth's, sales-driven culture. In this role you will take ownership over the support, implementation and maintenance of content, reporting and other resources used for instructional functions. The LMS Administrator will also coordinate the installation of all system updates and upgrades, as well as tools and software integrated with the Learning Management System.

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LMS Administrator

North Carolina

A key member of the Learning Design and Technology team, the Learning Management System Administrator will provide technical and administrative support the learning management system. This role will drive initiatives that align with our needs and remain in tune with GoHealth's, sales-driven culture. In this role you will take ownership over the support, implementation and maintenance of content, reporting and other resources used for instructional functions. The LMS Administrator will also coordinate the installation of all system updates and upgrades, as well as tools and software integrated with the Learning Management System.

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LMS Administrator

Utah

A key member of the Learning Design and Technology team, the Learning Management System Administrator will provide technical and administrative support the learning management system. This role will drive initiatives that align with our needs and remain in tune with GoHealth's, sales-driven culture. In this role you will take ownership over the support, implementation and maintenance of content, reporting and other resources used for instructional functions. The LMS Administrator will also coordinate the installation of all system updates and upgrades, as well as tools and software integrated with the Learning Management System.

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LMS System Specialist

North Carolina

We are seeking a talented LMS System Specialist who will be a part of the GoHealth L&D team and will work to maintain and ensure effective administration of our LMS. As a System Specialist, you will be responsible for posting new content, ensuring accurate audience assignments, documenting processes and policies, developing reports and queries for a variety of internal and external constituents, testing, and troubleshooting administrative and user technical issues.

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LMS System Specialist

Illinois

We are seeking a talented LMS System Specialist who will be a part of the GoHealth L&D team and will work to maintain and ensure effective administration of our LMS. As a System Specialist, you will be responsible for posting new content, ensuring accurate audience assignments, documenting processes and policies, developing reports and queries for a variety of internal and external constituents, testing, and troubleshooting administrative and user technical issues.

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LMS System Specialist

Utah

We are seeking a talented LMS System Specialist who will be a part of the GoHealth L&D team and will work to maintain and ensure effective administration of our LMS. As a System Specialist, you will be responsible for posting new content, ensuring accurate audience assignments, documenting processes and policies, developing reports and queries for a variety of internal and external constituents, testing, and troubleshooting administrative and user technical issues.

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Learning Lab Partner

Illinois

The Learning Lab Partner is responsible for delivering and measuring the effectiveness of GoHealth’s New Hire, Sales, Leadership and continuing education training programs. This role is responsible for training delivery, providing input to the design and measurement of programs and coaching and feedback to licensed and unlicensed agents to drive key performance indicators. As part of the Learning & Development team, the Learning Partner will reviews and update curriculum, training and operations policies and procedures. This position reports to a Sr. Manager of Organizational Effectiveness on the Organizational Effectiveness team.

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Learning Project Specialist

Utah

The Learning & Development (L&D) team is looking for a Project Specialist, Learning & Development Design to help build GoHealth's learning strategy. This role reports to the Project Manager, Learning & Development.  The Project Specialist, Learning & Development will assist Projects Managers in the delivery of multiple L&D projects from ideation through final delivery and implementation. These programs and learning initiatives will align with our needs and remain in tune with GoHealth's, sales-driven culture. This is a growing department and your expertise on developing training programs will have an impact on the growth of our agents. This is a great role for someone that enjoys seeing their work implemented throughout a growing company.

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Learning Project Specialist

North Carolina

The Learning & Development (L&D) team is looking for a Project Specialist, Learning & Development Design to help build GoHealth's learning strategy. This role reports to the Project Manager, Learning & Development.  The Project Specialist, Learning & Development will assist Projects Managers in the delivery of multiple L&D projects from ideation through final delivery and implementation. These programs and learning initiatives will align with our needs and remain in tune with GoHealth's, sales-driven culture. This is a growing department and your expertise on developing training programs will have an impact on the growth of our agents. This is a great role for someone that enjoys seeing their work implemented throughout a growing company.

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Learning Project Specialist

Illinois

The Learning & Development (L&D) team is looking for a Project Specialist, Learning & Development Design to help build GoHealth's learning strategy. This role reports to the Project Manager, Learning & Development.  The Project Specialist, Learning & Development will assist Projects Managers in the delivery of multiple L&D projects from ideation through final delivery and implementation. These programs and learning initiatives will align with our needs and remain in tune with GoHealth's, sales-driven culture. This is a growing department and your expertise on developing training programs will have an impact on the growth of our agents. This is a great role for someone that enjoys seeing their work implemented throughout a growing company.

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Licensing Advocate

North Carolina

We’re seeking a talented Licensing Advocate who will function as a primary point of contact for new agents joining the GoHealth Sales Teams as they move through the process of on-boarding and becoming ready to sell. In this role, you will be responsible for assisting with on-boarding and administrative tasks for new agents with regard to their resident and non-resident licenses, carrier appointments and carrier certifications. This position requires a service oriented mindset, high degree of accuracy and attention to detail. The ideal candidate will possess the ability to efficiently and accurately execute a complex and multi-step submission and tracking process in a fast-paced environment.

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Licensing Advocate

Utah

We’re seeking a talented Licensing Advocate who will function as a primary point of contact for new agents joining the GoHealth Sales Teams as they move through the process of on-boarding and becoming ready to sell. In this role, you will be responsible for assisting with on-boarding and administrative tasks for new agents with regard to their resident and non-resident licenses, carrier appointments and carrier certifications. This position requires a service oriented mindset, high degree of accuracy and attention to detail. The ideal candidate will possess the ability to efficiently and accurately execute a complex and multi-step submission and tracking process in a fast-paced environment.

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Pre-Licensing Trainer

Utah

Our Pre-Licensing Trainer is responsible for facilitating and measuring the effectiveness of GoHealth’s Producer license training and certification programs. In this role, you will be responsible for training delivery, providing input to the design and measurement of programs, assessing candidate readiness, and implementing interventions to ensure a successful outcome. This Pre-Licensing course you'll teach is the first step in the onboarding and training journey for our yet to be licensed Sales Agents and will play a vital role in the success of on-boarding our new sales agents.

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Reporting Analyst, Workforce Management

North Carolina

The GoHealth Workforce Management team optimizes supply and demand for the Sales Centers through forecasting, scheduling, real-time management and attendance. The Reporting Analyst is a new position and will report to the Senior Manager of Workforce Management.  In this important new role, you will be responsible for gathering, manipulating, analyzing and reporting data for the team. You will have the opportunity to work across teams to support the larger goal of the company and increase sales production. An ideal candidate will be highly skilled in all aspects of data analytics and committed to transforming raw data into impactful analyses and tools that will drive efficiencies.

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Reporting Analyst, Workforce Management

Utah

The GoHealth Workforce Management team optimizes supply and demand for the Sales Centers through forecasting, scheduling, real-time management and attendance. The Reporting Analyst is a new position and will report to the Senior Manager of Workforce Management.  In this important new role, you will be responsible for gathering, manipulating, analyzing and reporting data for the team. You will have the opportunity to work across teams to support the larger goal of the company and increase sales production. An ideal candidate will be highly skilled in all aspects of data analytics and committed to transforming raw data into impactful analyses and tools that will drive efficiencies.

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Reporting Analyst, Workforce Management

Illinois

The GoHealth Workforce Management team optimizes supply and demand for the Sales Centers through forecasting, scheduling, real-time management and attendance. The Reporting Analyst is a new position and will report to the Senior Manager of Workforce Management.  In this important new role, you will be responsible for gathering, manipulating, analyzing and reporting data for the team. You will have the opportunity to work across teams to support the larger goal of the company and increase sales production. An ideal candidate will be highly skilled in all aspects of data analytics and committed to transforming raw data into impactful analyses and tools that will drive efficiencies.

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Sales Trainer

Illinois

GoHealth is looking for a Sales Trainer to join our Learning and Development team. You will manage our sales learning lab, delivering ongoing training modules, and provide one-on-one sales coaching to help our agents continue to develop, while ensuring our goals are met. You will work with the Training and Development Manager as they will provide feedback and ideas on curriculum and training procedures. You will report to the Sr. Manager of Learning and Development.

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Sales Trainer

Arizona

GoHealth is looking for a Sales Trainer to join our Learning and Development team. You will manage our sales learning lab, delivering ongoing training modules, and provide one-on-one sales coaching to help our agents continue to develop, while ensuring our goals are met. You will work with the Training and Development Manager as they will provide feedback and ideas on curriculum and training procedures. You will report to the Sr. Manager of Learning and Development.

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Sales Trainer

Utah

GoHealth is looking for a Sales Trainer to join our Learning and Development team. You will manage our sales learning lab, delivering ongoing training modules, and provide one-on-one sales coaching to help our agents continue to develop, while ensuring our goals are met. You will work with the Training and Development Manager as they will provide feedback and ideas on curriculum and training procedures. You will report to the Sr. Manager of Learning and Development.

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Telephony Support Analyst

North Carolina

The Telephony Support Analyst provides platform technical support to all of GoHealth’s contact center programs / business units.  This role will serve as an integral member of the Telephony (CCTS) team to support internal customers to identify telephony issues, assess their impact, formulate potential alternatives, and implement solutions.

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Telephony Support Analyst

Illinois

The Telephony Support Analyst provides platform technical support to all of GoHealth’s contact center programs / business units.  This role will serve as an integral member of the Telephony (CCTS) team to support internal customers to identify telephony issues, assess their impact, formulate potential alternatives, and implement solutions.

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Telephony Support Analyst

Utah

The Telephony Support Analyst provides platform technical support to all of GoHealth’s contact center programs / business units.  This role will serve as an integral member of the Telephony (CCTS) team to support internal customers to identify telephony issues, assess their impact, formulate potential alternatives, and implement solutions.

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Workforce Real Time Analyst

North Carolina

GoHealth is looking for a Workforce Reat Time Analyst to join our team. You will be collaborating with our call center teams to assist them in assessing and delivering solutions to daily call center issues.. You will be working with staff and senior level management are up to date on call center forecasts and any forecast changes.  This position can be remote.

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