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IT Operations

IT Support Analyst

Utah

GoHealth is looking for an IT Support Analyst to provide tier one assessment and troubleshooting assistance to our corporate and sales center users. You will work with internal end-users and others on the IT Support Operations team to troubleshoot issues and minimize downtime.

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IT Support Analyst

North Carolina

GoHealth is seeking an IT Support Analyst to provide tier one triage and troubleshooting assistance to corporate and sales center users. In this role you will work closely with internal end-users and others on the IT Support Operations team to troubleshoot issues and minimize downtime.

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IT Support Specialist

North Carolina

GoHealth is seeking an IT Support Specialist to help maintain a well-functioning technical environment and the in-house technical hardware, software and system support. Members of this team work with a variety of equipment and systems including desktops, laptops, network connectivity, and both Windows and Mac software. In this role you will take pride in proactively fine-tuning our environment to anticipate and avoid technical issues as well as rapidly responding to technical issues impacting end users and key business operations. You will work with our employees to understand their technical needs, perform workstation installations, provide desktop support and system maintenance, troubleshooting connectivity issues, supporting office/email applications, and addressing other network-wide and desktop-level issues.

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Senior Network Engineer

Illinois

The GoHealth IT Infrastructure Team supports the entire GoHealth environment by providing network, systems and operational capabilities for all IT related functions in Corporate offices as well as remote agents.  The team is looking for a Senior Network Engineer to report to the IT Infrastructure Director.  In this role you will work closely with all of GoHealth’s IT teams to determine standards, assist in troubleshooting, and act as the escalation point for network related issues.  In this role you will also be working with and designing resilient and scalable networks both for Corporate offices as well as cloud solutions including Amazon Web Services.  

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