Member Services Agent
Eboni Onayo joined GoHealth in 2019 and brings more than a decade of customer service experience to her role in case management. Day in and out, she taps into her continually expanding library of Medicare knowledge to assist new and existing members, as well as insurance carriers. She is skillful at simplifying complex Medicare details to empower members with knowledge and understanding.
Eboni holds an active license in 46 states across the U.S. Her passion for helping people and substantial Medicare knowledge is the backbone of her success with members and carriers. She works closely with people every day to understand their concerns and find solutions for their needs that can seem out of reach. Her diplomatic approach to bridging consumers’ and carriers’ needs enables consumers to advance their health with meaningful benefits that match nearly any unique need.
Before joining GoHealth, Eboni held various leadership positions in customer service. Her experience empowering consumers plays a crucial role in her ability to counsel and expand healthy relationships.
“For a lot of people I speak to, health insurance is top of mind but not always totally understood. When people think about retirement, they’re not always considering the things that keep them healthy, like exercise, diet, screenings, and general preventive care. So, when I can bring these topics into our conversation and make sure they get coverage for these important pieces of health, I know they have the resources to be healthy and happy long into retirement.”
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